Digitalisierung Maschinen

NEO Predict for highly available machines

Fix problems before they arise. simple. better. know
simple. better. know.

Predictive Maintenance - Prevent failures with NEO Predict

Today, we can collect and evaluate machine data on an unlimited scale. Anomalies that can be read off from this form the basis for predictive maintenance. With NEO Predict – our predictive maintenance module for maintenance and field service processes – you can reduce your maintenance costs and extend the service life of your machines. As a service provider, you offer your customers unique service quality with the help of NEO Predict.

Advantages of Predictive Maintenance at a glance

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Cost reductions

Through the predictive maintenance of plants, companies can minimize acute fault messages in their own maintenance or also in the service offering for their customers. This significantly reduces the total cost of ownership.

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Higher plant availability

With predictive maintenance unplanned downtimes in production are avoided through real-time monitoring and malfunctions can be responded to automatically.

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Extension of the machine service life

Continuous monitoring and proactive maintenance of machinery and equipment leads to an extended service life.

Screenshots from NEO Predict

Main features of Predictive Maintenance

Integration of older plants
Acoustic sensors and analysis of operating vibrations enable older machines to be integrated into the modern M2M environment.
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Real-time data analysis
Real-time analysis of plant data allows rapid response to anomalies and reduces downtime.
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Connecting people, machines and processes
NEO Predict links data and knowledge and ensures optimal service and maintenance processes.
Creation of business logics
By linking plant knowledge with data, customer-specific definable and fully integrated into the SAP workflow.
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Video analyses
Analysis of videos from thermal imaging cameras to detect anomalies.
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Third-party integration
Business partners and sub-service providers can also be integrated into the predictive maintenance process.

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Technical specifications

A data mapping links the machine with the equipment in SAP and associated measuring points.

The messages or orders created in NEO Predict run directly into the NEO Schedule scheduling module. Here, the maintenance order is planned and sent to the technician for further processing via the mobile solution NEO Mobile.

If required, automatic adjustments can also be made for maintenance plans in SAP to call maintenance calls earlier, or to extend the planned cycle.

NEO Suite references

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Customer service processes were previously mapped individually for each country. The German subsidiary works with Microsoft Dynamics CRM, while the Swiss subsidiary plans orders with Excel. As a result, the process to invoicing could take weeks.

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100 sales locations worldwide, more than 800 service technicians deployed globally, and products sold many times over. This leads to a complex service structure. With the help of end-to-end customer service, Hörmann can nevertheless easily meet the requirements.

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FairNetz GmbH was looking for a workforce management solution for employee scheduling. NEO Mobile offers easy handling and fast synchronization.

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Instead of Excel, DB Station&Service AG's area managers now use an SAP Fiori-based intelligent cycle planning tool (ZPT) tailored to their requirements for annual maintenance planning and intraday management.

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One of the key success factors of König + Neurath AG is its traditionally intensive customer relationships, which, however, were no longer supported in an up-to-date manner by the CRM system in use.

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At LÖWEN Entertainment, the introduction of a mobile workforce management system was on the agenda. The company was looking for a solution without system breaks.

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Nine years ago, Stadtwerke Bielefeld first got involved with "mobile maintenance". Today, 90 percent of all mobile processes are supported electronically.

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The requirement was for a continuous workflow in order processing. To achieve this, Viessmann has started to map all processes uniformly with NEO Mobile.

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Efficient digital documentation: One digital interface instead of 150 forms: With a mobile solution from ICT service provider Axians, fitters at Städtische Werke Magdeburg take care of their documentation paperlessly. The Field Service Management solution NEO Mobile brings even more benefits.

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Do you have any questions?

Contact our expert Gertrud Kleinert, NEO Suite Sales Expert.

Phone: +49 731 1551783

Gertrud Kleinert