{"id":1008,"date":"2023-06-16T13:35:54","date_gmt":"2023-06-16T11:35:54","guid":{"rendered":"https:\/\/www.neo-suite.de\/neo-optimizer\/"},"modified":"2024-02-13T14:05:25","modified_gmt":"2024-02-13T13:05:25","slug":"neo-optimizer","status":"publish","type":"page","link":"https:\/\/www.neo-suite.de\/en\/solutions\/neo-suite\/neo-optimizer\/","title":{"rendered":"Optimizer"},"content":{"rendered":"
Customer service processes were previously mapped individually for each country. The German subsidiary works with Microsoft Dynamics CRM, while the Swiss subsidiary plans orders with Excel. As a result, the process to invoicing could take weeks.<\/p> Zur Referenz<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n 100 sales locations worldwide, more than 800 service technicians deployed globally, and products sold many times over. This leads to a complex service structure. With the help of end-to-end customer service, H\u00f6rmann can nevertheless easily meet the requirements.<\/p> Zur Referenz<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n FairNetz GmbH was looking for a workforce management solution for employee scheduling. NEO Mobile offers easy handling and fast synchronization.<\/p> Zur Referenz<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n Instead of Excel, DB Station&Service AG's area managers now use an SAP Fiori-based intelligent cycle planning tool (ZPT) tailored to their requirements for annual maintenance planning and intraday management.<\/p> Zur Referenz<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n One of the key success factors of K\u00f6nig + Neurath AG is its traditionally intensive customer relationships, which, however, were no longer supported in an up-to-date manner by the CRM system in use.<\/p> Zur Referenz<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n At L\u00d6WEN Entertainment, the introduction of a mobile workforce management system was on the agenda. The company was looking for a solution without system breaks.<\/p> Zur Referenz<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n Nine years ago, Stadtwerke Bielefeld first got involved with "mobile maintenance". Today, 90 percent of all mobile processes are supported electronically.<\/p> Zur Referenz<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n The requirement was for a continuous workflow in order processing. To achieve this, Viessmann has started to map all processes uniformly with NEO Mobile.<\/p> Zur Referenz<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n Efficient digital documentation: One digital interface instead of 150 forms: With a mobile solution from ICT service provider Axians, fitters at St\u00e4dtische Werke Magdeburg take care of their documentation paperlessly. The Field Service Management solution NEO Mobile brings even more benefits.<\/p> Zur Referenz<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n<\/div><\/div> <\/div>\n
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