{"id":1008,"date":"2023-06-16T13:35:54","date_gmt":"2023-06-16T11:35:54","guid":{"rendered":"https:\/\/www.neo-suite.de\/neo-optimizer\/"},"modified":"2025-10-09T08:35:11","modified_gmt":"2025-10-09T06:35:11","slug":"neo-optimizer","status":"publish","type":"page","link":"https:\/\/www.neo-suite.de\/en\/solutions\/neo-suite\/neo-optimizer\/","title":{"rendered":"Optimizer"},"content":{"rendered":"
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NEO Optimizer<\/h1>The optimal deployment planning fully automatic and in a few minutes<\/span><\/div><\/div><\/div><\/div><\/div>
<\/div><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=”narrow_row”][vc_column]
simple. better. Optimize.<\/div>

NEO Optimizer - Optimal deployment planning fully automated and in just a few minutes<\/h2><\/div>[vc_column_text]The Optimizer is an optional add-on to NEO Schedule. It enables the fully automatic or user-controlled scheduling of a set of requirements to a set of resources. The advantages of this function are the automated creation of a daily or weekly schedule and the resulting reduction in manual planning effort. Another advantage is the assurance of optimized planning according to adjustable criteria. A target function controls the weighting of different criteria in the solution finding process. One main aspect is the optimization of travel times and costs. Furthermore, the optimizer ensures compliance with restrictions in planning by taking into account attendances and absences, required and available qualifications, and prescribed break time windows.[\/vc_column_text][\/vc_column][\/vc_row][vc_row ppi_row_padding=”ppi_remove_padding_top”][vc_column]

Advantages of NEO Optimizer at a glance<\/h2><\/div>[vc_row_inner][vc_column_inner width=”1\/3″]
\"Hand<\/figure><\/div>
Reduction of the planning effort by more than 90%.<\/h6><\/div>[vc_column_text]Fully or semi-automatic planning reduces the planning effort for dispatchers by more than 90 percent. This gives dispatchers more time to focus on other activities, such as advising customers.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″]
\"Autobahn<\/figure><\/div>
Reduction of travel times<\/h6><\/div>[vc_column_text]The NEO Optimizer reduces technician travel times. Shorter or faster routes mean technicians spend less time on the road and more time with their customers.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″]
\"Digitale<\/figure><\/div>
Reduction of CO2 and travel costs<\/h6><\/div>[vc_column_text]Automatic scheduling optimizes routes and ensures lower CO2 emissions through shorter and fewer trips. In addition, this also reduces travel costs.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row ppi_row_type=”bg-zodiac” ppi_row_padding=”ppi_remove_padding_bottom” full_width=”stretch_narrow_row”][vc_column]

Screenshots of the NEO Optimizer<\/h2><\/div>[vc_row_inner][vc_column_inner width=”1\/2″]
\"Auswertungsdialog,<\/figure><\/a>Auswertungsdialog, der die Optimierungsergebnisse mit Kennzahlen anzeigt<\/small><\/div>[\/vc_column_inner][vc_column_inner width=”1\/2″]
\"P\u0159ehled<\/figure><\/a>Karten\u00fcberblick im NEO Optimizer <\/small><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column]

Main features of the automated shift planning<\/h2><\/div>
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\n Fully automatic planning <\/div>\n
\n Automatic and optimized scheduling of large quantities of requirements. <\/div>\n <\/div>\n<\/div>\n\n
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\n Extensive preparation in key figures <\/div>\n
\n For evaluation of results and decision making. <\/div>\n <\/div>\n<\/div>\n\n
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\n Consideration of various factors <\/div>\n
\n Qualification requirements, availabilities, priorities, due dates and travel times. <\/div>\n <\/div>\n<\/div>\n\n
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\n Integration of manual planning: <\/div>\n
\n Manually planned fixed dates are taken into account. <\/div>\n <\/div>\n<\/div>\n\n
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\n Free choice of needs and resources <\/div>\n
\n For flexible use for individual resources as well as for complete service teams. <\/div>\n <\/div>\n<\/div>\n<\/div>[\/vc_column][\/vc_row][vc_row ppi_row_type=”ppi_background-image” full_width=”stretch_narrow_row” ppi_row_bg_image=”2811″][vc_column]
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Would you like to speak with one of our experts? Then use our appointment service:<\/h2> Request appointment now<\/a>\n <\/div>\n<\/div>\n[\/vc_column][\/vc_row][vc_row full_width=”stretch_narrow_row”][vc_column]

Technical specifications<\/h2><\/div>[vc_tta_accordion active_section=”1″ collapsible_all=”true”][vc_tta_section title=”SaaS deployment” tab_id=”1689688001613-a7a6c931-0f9c”][vc_column_text]NEO Optimizer is provided as an additional app in NEO Schedule. The optimization algorithm runs as a software-as-a-service solution and therefore has no special hardware or SAP system version requirements. This has the advantage that no additional, costly infrastructure needs to be built and Axians’ existing, powerful service systems can be used.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Web services technology” tab_id=”1689688001620-9df9fbb7-a656″][vc_column_text]Technically, the data exchange between NEO Schedule and the optimizer takes place via modern and secure web service technology. Since NEO Optimizer is stateless, no customer data is permanently stored outside the customer’s SAP system. Compared to many cloud solutions, this is a major advantage in terms of data protection and security.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Microservices” tab_id=”1689688047909-4e1af37d-04d5″][vc_column_text]In addition to the actual optimization service, all other required microservices are also offered on the platform: Geocoding for determining coordinates to addresses, routing for calculating travel times and distances between route points, distance matrix calculation for quickly determining all possible routes between technician locations and deployment addresses, and mapping for visualizing locations, routes, and POIs. Depending on the initial situation, this saves customers further costs for the alternative, cloud-based GEO services such as e.g. Google Maps.<\/span>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column]

NEO Suite references<\/h2><\/div>
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\n \"Belimed <\/div>\n
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Customer service processes were previously mapped individually for each country. The German subsidiary works with Microsoft Dynamics CRM, while the Swiss subsidiary plans orders with Excel. As a result, the process to invoicing could take weeks.<\/p> Zur Referenz<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n

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\n \"Hoermann <\/div>\n
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100 sales locations worldwide, more than 800 service technicians deployed globally, and products sold many times over. This leads to a complex service structure. With the help of end-to-end customer service, H\u00f6rmann can nevertheless easily meet the requirements.<\/p> Zur Referenz<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n

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\n \"FairNetz <\/div>\n
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FairNetz GmbH was looking for a workforce management solution for employee scheduling. NEO Mobile offers easy handling and fast synchronization.<\/p> Zur Referenz<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n

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\n \"DB\" <\/div>\n
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Instead of Excel, DB Station&Service AG's area managers now use an SAP Fiori-based intelligent cycle planning tool (ZPT) tailored to their requirements for annual maintenance planning and intraday management.<\/p> Zur Referenz<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n

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\n \"koenig-neurath\" <\/div>\n
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One of the key success factors of K\u00f6nig + Neurath AG is its traditionally intensive customer relationships, which, however, were no longer supported in an up-to-date manner by the CRM system in use.<\/p> Zur Referenz<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n

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\n \"Loewen_Entertainment\" <\/div>\n
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At L\u00d6WEN Entertainment, the introduction of a mobile workforce management system was on the agenda. The company was looking for a solution without system breaks.<\/p> Zur Referenz<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n

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\n \"stadtwerke-bielefeld\" <\/div>\n
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Nine years ago, Stadtwerke Bielefeld first got involved with "mobile maintenance". Today, 90 percent of all mobile processes are supported electronically.<\/p> Zur Referenz<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n

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\n \"Viessmann\" <\/div>\n
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The requirement was for a continuous workflow in order processing. To achieve this, Viessmann has started to map all processes uniformly with NEO Mobile.<\/p> Zur Referenz<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n

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\n \"Logo <\/div>\n
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Efficient digital documentation: One digital interface instead of 150 forms: With a mobile solution from ICT service provider Axians, fitters at St\u00e4dtische Werke Magdeburg take care of their documentation paperlessly. The Field Service Management solution NEO Mobile brings even more benefits.<\/p> Zur Referenz<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n<\/div><\/div>

<\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row]<\/div>","protected":false},"excerpt":{"rendered":"[vc_row ppi_row_padding=\"ppi_remove_padding_top,ppi_remove_padding_bottom\" full_width=\"stretch_row_content_no_spaces\"][vc_column]NEO OptimizerThe optimal deployment planning fully automatic and in a few minutes[\/vc_column][\/vc_row][vc_row full_width=\"narrow_row\"][vc_column]simple. better. Optimize.NEO Optimizer - Optimal deployment planning fully automated and in just a few minutes[vc_column_text]The Optimizer is an optional add-on to NEO Schedule. 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