{"id":6636,"date":"2024-11-25T13:05:38","date_gmt":"2024-11-25T12:05:38","guid":{"rendered":"https:\/\/www.neo-suite.de\/odkazy\/dusledne-digitalni-prubezne-optimalizovane-hansa-flex-prizpusobuje-servisni-procesy-prumyslu-4-0\/"},"modified":"2025-02-14T11:50:29","modified_gmt":"2025-02-14T10:50:29","slug":"dusledne-digitalni-prubezne-optimalizovane-hansa-flex-prizpusobuje-servisni-procesy-prumyslu-4-0","status":"publish","type":"page","link":"https:\/\/www.neo-suite.de\/cs\/odkazy\/dusledne-digitalni-prubezne-optimalizovane-hansa-flex-prizpusobuje-servisni-procesy-prumyslu-4-0\/","title":{"rendered":"D\u016fsledn\u011b digit\u00e1ln\u00ed, pr\u016fb\u011b\u017en\u011b optimalizovan\u00e9: HANSA-FLEX p\u0159izp\u016fsobuje servisn\u00ed procesy Pr\u016fmyslu 4.0."},"content":{"rendered":"
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\"Unternehmenszentrale
D\u016fsledn\u011b digit\u00e1ln\u00ed, pr\u016fb\u011b\u017en\u011b optimalizovan\u00e9: HANSA-FLEX p\u0159izp\u016fsobuje servisn\u00ed procesy Pr\u016fmyslu 4.0.<\/span><\/div><\/div><\/div><\/div><\/div>
<\/div><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row ppi_row_type=”bg-endeavour” full_width=”stretch_narrow_row”][vc_column width=”1\/3″]

V\u00fdhody pro z\u00e1kazn\u00edky<\/h3><\/div>[vc_column_text]Spole\u010dnost HANSA-FLEX modernizovala sv\u00e9 servisn\u00ed procesy integrac\u00ed \u0159e\u0161en\u00ed SAP Service Cloud a SAP MRS pro pl\u00e1nov\u00e1n\u00ed zdroj\u016f a mobiln\u00edho \u0159e\u0161en\u00ed NEO Mobile Suite. Ve spolupr\u00e1ci se spole\u010dnost\u00ed Axians NEO bylo vytvo\u0159eno komplexn\u00ed \u0159e\u0161en\u00ed, kter\u00e9 digitalizuje pracovn\u00ed postupy, minimalizuje chyby a podporuje techniky pomoc\u00ed intuitivn\u00edch digit\u00e1ln\u00edch pracovn\u00edch postup\u016f.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″]

Z\u00e1kazn\u00edk<\/h3><\/div>[vc_column_text]HANSA FLEX AG<\/a>[\/vc_column_text]

Pr\u016fmysl<\/h3><\/div>[vc_column_text]Stroj\u00edrenstv\u00ed a strojn\u00ed in\u017een\u00fdrstv\u00ed<\/a>[\/vc_column_text][\/vc_column][vc_column width=”1\/3″]

Kontaktn\u00ed osoba<\/h3><\/div>[vc_column_text]Alexander\u202fWassiltschenko\r\n<\/strong>Business Unit Manager NEO Suite\r\nKontaktujte n\u00e1s<\/a><\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row ppi_row_padding=”ppi_remove_padding_bottom” full_width=”stretch_narrow_row”][vc_column][vc_column_text]A\u017e do roku 2016 byl z\u00e1kaznick\u00fd servis ve spole\u010dnosti HANSA-FLEX p\u0159ev\u00e1\u017en\u011b manu\u00e1ln\u00ed. Dovedete si p\u0159edstavit, co to znamenalo: Krom\u011b administrativn\u00ed pr\u00e1ce se t\u00fdm musel pot\u00fdkat s vysokou chybovost\u00ed. \u010casto se nap\u0159\u00edklad st\u00e1valo, \u017ee z\u00e1kazn\u00edci nebyli schopni rozlu\u0161tit ru\u010dn\u011b psan\u00e9 zpr\u00e1vy nebo \u017ee z pl\u00e1nov\u00e1n\u00ed nasazen\u00ed nebylo jasn\u00e9, kter\u00fd technik je pr\u00e1v\u011b na kter\u00e9m m\u00edst\u011b a ke kter\u00e9mu z\u00e1kazn\u00edkovi jede p\u0159\u00ed\u0161t\u011b. <\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row ppi_row_padding=”ppi_remove_padding_bottom” full_width=”stretch_narrow_row”][vc_column]

Integrace se syst\u00e9mem SAP jako hlavn\u00ed po\u017eadavek na \u0159e\u0161en\u00ed<\/h2><\/div>[vc_column_text]Proto se spole\u010dnost HANSA-FLEX rozhodla digitalizovat cel\u00fd sv\u016fj servisn\u00ed park, co\u017e je s v\u00edce ne\u017e 4 000 zam\u011bstnanci ve 450 pobo\u010dk\u00e1ch po cel\u00e9m sv\u011bt\u011b docela v\u00fdzva. Spole\u010dnost cht\u011bla sv\u016fj servis p\u0159izp\u016fsobit Pr\u016fmyslu 4.0, zefektivnit sv\u00e9 procesy a minimalizovat chyby. \u00dast\u0159edn\u00edm po\u017eadavkem byla hlubok\u00e1 integrace do syst\u00e9mu SAP, kter\u00fd HANSA-FLEX provozuje jako hlavn\u00ed syst\u00e9m, v n\u011bm\u017e se v\u0161echny nitky spojuj\u00ed. Krom\u011b toho existovaly r\u016fzn\u00e9 po\u017eadavky z jednotliv\u00fdch oblast\u00ed slu\u017eeb. Mezi n\u011b pat\u0159\u00ed nap\u0159\u00edklad zaji\u0161t\u011bn\u00ed a neust\u00e1l\u00e9 sledov\u00e1n\u00ed bezpe\u010dnosti zam\u011bstnanc\u016f na stavb\u00e1ch. Ve\u0161ker\u00e9 souvisej\u00edc\u00ed informace mus\u00ed b\u00fdt zad\u00e1v\u00e1ny do syst\u00e9mu SAP, aby mohly b\u00fdt centr\u00e1ln\u011b shroma\u017e\u010fov\u00e1ny a pozd\u011bji analyzov\u00e1ny a vyhodnocov\u00e1ny.[\/vc_column_text]
\"Baggerschaufel<\/figure><\/div>[\/vc_column][\/vc_row][vc_row ppi_row_padding=”ppi_remove_padding_bottom” full_width=”narrow_row”][vc_column]

Hled\u00e1 se: Partner SAP se specializac\u00ed na \u0159\u00edzen\u00ed slu\u017eeb<\/h2><\/div>[vc_column_text]Vzhledem k t\u011bmto speci\u00e1ln\u00edm po\u017eadavk\u016fm hledal br\u00e9msk\u00fd poskytovatel syst\u00e9mu partnera SAP s vysokou m\u00edrou specializace na \u0159\u00edzen\u00ed slu\u017eeb. Krom\u011b znalost\u00ed a zku\u0161enost\u00ed v oboru jsou pro projekt t\u00e9to velikosti nezbytn\u00e9 tak\u00e9 zku\u0161enosti s r\u016fzn\u00fdmi komponentami syst\u00e9mu SAP. Spole\u010dnost HANSA-FLEX se proto rozhodla pro spole\u010dnost Axians NEO Solutions and Technology GmbH, kter\u00e1 se prokazateln\u011b specializuje na \u0159\u00edzen\u00ed slu\u017eeb v oblasti SAP.[\/vc_column_text][\/vc_column][\/vc_row][vc_row ppi_row_padding=”ppi_remove_padding_bottom” full_width=”stretch_narrow_row”][vc_column]

kombinace modul\u016f SAP a vlastn\u00edch \u0159e\u0161en\u00ed spole\u010dnosti Axians<\/h2><\/div>[vc_column_text]Ve spolupr\u00e1ci se spole\u010dnost\u00ed Axians bylo vytvo\u0159eno ucelen\u00e9 \u0159e\u0161en\u00ed pro digitalizaci komplexn\u00edho procesu obsluhy z\u00e1kazn\u00edk\u016f spole\u010dnosti HANSA-FLEX. Vzhledem k decentralizovan\u00fdm struktur\u00e1m spole\u010dnosti HANSA-FLEX byl zvolen agiln\u00ed projektov\u00fd p\u0159\u00edstup. C\u00edle a harmonogram projektu byly pr\u016fb\u011b\u017en\u011b definov\u00e1ny, monitorov\u00e1ny a v p\u0159\u00edpad\u011b pot\u0159eby v \u00fazk\u00e9m dialogu upravov\u00e1ny. Celkov\u00e9 \u0159e\u0161en\u00ed se skl\u00e1d\u00e1 ze \u010dty\u0159 \u0159e\u0161en\u00ed SAP a dvou vlastn\u00edch \u0159e\u0161en\u00ed Axians, kter\u00e1 digit\u00e1ln\u011b mapuj\u00ed proces obsluhy z\u00e1kazn\u00edk\u016f integrovan\u00fdm a komplexn\u00edm zp\u016fsobem. Jedn\u00e1 se o \u0159e\u0161en\u00ed SAP SAP Service Cloud, SAP ERP, SAP MRS a SAP Cloud Platform Integration (CPI) a vlastn\u00ed multiplatformn\u00ed \u0159e\u0161en\u00ed NEO Mobile Suite spole\u010dnosti Axians. \u0158e\u0161en\u00ed SAP Service Cloud slou\u017e\u00ed ke spr\u00e1v\u011b z\u00e1kaznick\u00fdch dotaz\u016f a hl\u00e1\u0161en\u00ed poruch, zat\u00edmco \u0159e\u0161en\u00ed HANSA-FLEX vyu\u017e\u00edv\u00e1 syst\u00e9m SAP MRS k pl\u00e1nov\u00e1n\u00ed n\u00e1sledn\u00e9ho nasazen\u00ed servisn\u00edch technik\u016f. Technik na m\u00edst\u011b pou\u017e\u00edv\u00e1 mobiln\u00edho asistenta NEO Mobile Suite<\/a>, zat\u00edmco doprovodn\u00e9 procesy, jako je spr\u00e1va n\u00e1hradn\u00edch d\u00edl\u016f a fakturace, jsou mapov\u00e1ny v syst\u00e9mu SAP ERP.[\/vc_column_text]
\"Hydraulik<\/figure><\/div>[\/vc_column][\/vc_row][vc_row ppi_row_padding=”ppi_remove_padding_bottom” full_width=”narrow_row”][vc_column]

Pracovn\u00ed postupy technik\u016f na z\u00e1klad\u011b skute\u010dn\u00fdch pot\u0159eb<\/h2><\/div>[vc_column_text]Jedn\u00edm z detail\u016f projektu je p\u0159izp\u016fsoben\u00fd pracovn\u00ed postup technika. Odborn\u00edci spole\u010dnosti Axians NEO podrobn\u011b analyzovali ka\u017edodenn\u00ed pr\u00e1ci technik\u016f, aby zjistili, co jejich kolegov\u00e9 pot\u0159ebuj\u00ed a jak jim lze pr\u00e1ci usnadnit. P\u0159i zav\u00e1d\u011bn\u00ed sady NEO Mobile Suite byli technici spole\u010dnosti HANSA-FLEX s nov\u00fdm \u0159e\u0161en\u00edm postupn\u011b seznamov\u00e1ni, aby byla zaji\u0161t\u011bna vysok\u00e1 m\u00edra akceptace ze strany u\u017eivatel\u016f. Nyn\u00ed mohou vyu\u017e\u00edvat zjednodu\u0161enou aplikaci, jej\u00ed\u017e pou\u017e\u00edv\u00e1n\u00ed je snadn\u00e9 a intuitivn\u00ed. A pot\u00ed\u017ee s lu\u0161t\u011bn\u00edm hl\u00e1\u0161en\u00ed jsou ji\u017e minulost\u00ed. Reporty jsou generov\u00e1ny automaticky, tak\u017ee z\u00e1kazn\u00edk m\u016f\u017ee dokumenty ukl\u00e1dat tak\u00e9 centr\u00e1ln\u011b a digit\u00e1ln\u011b a m\u00edt k nim kdykoli p\u0159\u00edstup.[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”narrow_row”][vc_column]

V\u0161estrann\u011b bezstarostn\u00fd bal\u00ed\u010dek s podporou na z\u00e1klad\u011b smlouvy SLA<\/h2><\/div>\n
\n
\n
\n

Od za\u010d\u00e1tku roku 2021 je v platnosti smlouva o podpo\u0159e, kter\u00e1 definuje SLA specificky p\u0159izp\u016fsoben\u00e9 pro HANSA-FLEX. To nab\u00edz\u00ed spole\u010dnosti velkou p\u0159idanou hodnotu d\u00edky definovan\u00e9 dostupnosti a dob\u011b odezvy a zaru\u010duje spole\u010dnosti HANSA-FLEX, \u017ee jej\u00ed podnik\u00e1n\u00ed je nejen zabezpe\u010deno, ale tak\u00e9 pr\u016fb\u011b\u017en\u011b optimalizov\u00e1no – tak\u0159\u00edkaj\u00edc bal\u00ed\u010dek bezstarostnosti se v\u0161\u00edm v\u0161udy.<\/p>\n <\/div>\n <\/div>\n\n

\n
\n \"Bagger <\/figure>\n <\/div>\n\n <\/div>\n[\/vc_column][\/vc_row][vc_row ppi_row_padding=”ppi_remove_padding_bottom” full_width=”narrow_row”][vc_column]

V\u00fdhled: Projekty a zav\u00e1d\u011bn\u00ed SAP<\/h2><\/div>[vc_column_text]Spole\u010dnost HANSA-FLEX je se spoluprac\u00ed velmi spokojena, a proto pl\u00e1nuje dal\u0161\u00ed projekty SAP se spole\u010dnost\u00ed Axians. V r\u00e1mci projektu digitalizace do\u0161lo k propojen\u00ed n\u00e1rodn\u00edch spole\u010dnost\u00ed ve Francii a Lucembursku a ve Velk\u00e9 Brit\u00e1nii a Dubaji. Spole\u010dnost Axians v sou\u010dasn\u00e9 dob\u011b tak\u00e9 podporuje spole\u010dnost HANSA-FLEX AG p\u0159i migraci st\u00e1vaj\u00edc\u00edho \u0159e\u0161en\u00ed do sv\u011bta S\/4HANA. \u0158e\u0161en\u00ed se nyn\u00ed pou\u017e\u00edv\u00e1 tak\u00e9 v Nizozemsku, Irsku, Polsku, \u0160v\u00fdcarsku a Rakousku.[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”narrow_row”][vc_column]
\n
\n

\u201e\u0158\u00edzen\u00fd pracovn\u00ed postup pro techniky a digitalizace cel\u00e9ho procesu zaji\u0161\u0165uj\u00ed rychl\u00fd a efektivn\u00ed celkov\u00fd pr\u016fb\u011bh procesu. Zejm\u00e9na proto, \u017ee spolupr\u00e1ce se spole\u010dnost\u00ed AXIANS se vyzna\u010duje dobrou a rychlou komunikac\u00ed v p\u0159\u00edpad\u011b dotaz\u016f, probl\u00e9m\u016f a dal\u0161\u00edho v\u00fdvoje.<\/p><\/div>

Moritz Brey<\/p>

Senior SAP Consultant Inhouse HANSA-FLEX AG<\/p> <\/div>\n

<\/div>\n<\/div>\n[\/vc_column][\/vc_row][vc_row ppi_row_type=”bg-lightgrey” ppi_row_padding=”ppi_remove_padding_bottom” full_width=”stretch_narrow_row”][vc_column]

HANSA-FLEX: Syst\u00e9mov\u00fd partner pro hydrauliku<\/h2><\/div>[\/vc_column][\/vc_row][vc_row ppi_row_type=”bg-lightgrey” ppi_row_padding=”ppi_remove_padding_top” full_width=”stretch_narrow_row”][vc_column width=”2\/3″][vc_column_text]Spole\u010dnost HANSA-FLEX se s\u00eddlem v Br\u00e9m\u00e1ch je jedn\u00edm z p\u0159edn\u00edch sv\u011btov\u00fdch poskytovatel\u016f produkt\u016f, slu\u017eeb a komplexn\u00edch \u0159e\u0161en\u00ed v oblasti hydrauliky. V\u00edce ne\u017e 4 200 zam\u011bstnanc\u016f na v\u00edce ne\u017e 445 pobo\u010dk\u00e1ch pracuje den co den, aby byli pro z\u00e1kazn\u00edky t\u00edm nejlep\u0161\u00edm partnerem a poskytovatelem slu\u017eeb.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″]
\"HANSA-FLEX<\/figure><\/div>[\/vc_column][\/vc_row]<\/div>","protected":false},"excerpt":{"rendered":"Zjist\u011bte, jak spole\u010dnost HANSA-FLEX digitalizovala sv\u00e9 servisn\u00ed procesy d\u00edky integraci se syst\u00e9mem SAP a sadou NEO Mobile Suite. Nov\u00e9 \u0159e\u0161en\u00ed zaji\u0161\u0165uje bezchybn\u00e9 procesy, efektivn\u011bj\u0161\u00ed pl\u00e1nov\u00e1n\u00ed nasazen\u00ed a intuitivn\u00ed podporu technik\u016f – ide\u00e1ln\u00ed pro po\u017eadavky Pr\u016fmyslu 4.0. ","protected":false},"author":11,"featured_media":0,"parent":6532,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-6636","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nD\u016fsledn\u011b digit\u00e1ln\u00ed, pr\u016fb\u011b\u017en\u011b optimalizovan\u00e9: HANSA-FLEX p\u0159izp\u016fsobuje servisn\u00ed procesy Pr\u016fmyslu 4.0. - Axians | NEO %<\/title>\n<meta name=\"description\" content=\"Zjist\u011bte, jak spole\u010dnost HANSA-FLEX digitalizovala sv\u00e9 servisn\u00ed procesy d\u00edky integraci se syst\u00e9mem SAP a sadou NEO Mobile Suite. 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