{"id":6631,"date":"2023-07-12T11:54:16","date_gmt":"2023-07-12T09:54:16","guid":{"rendered":"https:\/\/www.neo-suite.de\/odkazy\/spolecnost-viessmann-climate-solutions-zrychluje-svuj-technicky-zakaznicky-servis-po-celem-svete-pomoci-neo-mobile-suite\/"},"modified":"2025-02-12T14:30:28","modified_gmt":"2025-02-12T13:30:28","slug":"spolecnost-viessmann-climate-solutions-zrychluje-svuj-technicky-zakaznicky-servis-po-celem-svete-pomoci-neo-mobile-suite","status":"publish","type":"page","link":"https:\/\/www.neo-suite.de\/cs\/odkazy\/spolecnost-viessmann-climate-solutions-zrychluje-svuj-technicky-zakaznicky-servis-po-celem-svete-pomoci-neo-mobile-suite\/","title":{"rendered":"Spole\u010dnost Viessmann Climate Solutions zrychluje sv\u016fj technick\u00fd z\u00e1kaznick\u00fd servis po cel\u00e9m sv\u011bt\u011b pomoc\u00ed NEO Mobile Suite"},"content":{"rendered":"

Vzhledem k mezin\u00e1rodn\u00edmu charakteru spole\u010dnosti Viessmann se odpov\u011bdn\u00e9 osoby ji\u017e v roce 2010 – ve f\u00e1zi pl\u00e1nov\u00e1n\u00ed projektu – rozhodly, \u017ee mobiln\u00ed \u0159e\u0161en\u00ed bude zav\u00e1d\u011bno postupn\u011b, tj. podle jednotliv\u00fdch zem\u00ed. Andreas Schwertmann: “Abychom zpo\u010d\u00e1tku zajistili dobr\u00fd p\u0159ehled, za\u010dali jsme v roce 2011 s na\u0161\u00ed \u010deskou n\u00e1rodn\u00ed spole\u010dnost\u00ed; integrov\u00e1no bylo p\u0159ibli\u017en\u011b 20 zam\u011bstnanc\u016f ter\u00e9nn\u00edch slu\u017eeb. Spole\u010dn\u011b s v\u00fdvoj\u00e1\u0159i Axians jsme tak mohli z\u00edskat cenn\u00e9 zku\u0161enosti, kter\u00e9 jsme pak zapracovali do n\u00e1sledn\u00fdch konverz\u00ed a p\u0159izp\u016fsoben\u00ed pro jednotliv\u00e9 zem\u011b.”<\/p>\n <\/div>\n <\/div>\n\n
<\/figure>\n Aplikace ViCare umo\u017e\u0148uje mimo\u0159\u00e1dn\u011b snadn\u00e9 ovl\u00e1d\u00e1n\u00ed p\u0159\u00edstroje Vitocal 250-A. D\u00edky integrovan\u00e9mu syst\u00e9mu \u0159\u00edzen\u00ed spot\u0159eby energie jsou v\u0161echny toky energie mezi tepeln\u00fdm \u010derpadlem a v\u0161emi dal\u0161\u00edmi p\u0159\u00edtomn\u00fdmi komponenty - nap\u0159\u00edklad akumula\u010dn\u00ed lahv\u00ed a nab\u00edjec\u00ed stanic\u00ed pro elektromobily - transparentn\u00ed. <\/small> <\/div>\n\n <\/div>\n[vc_column_text]V r\u00e1mci t\u00e9to \u00fazk\u00e9 v\u00fdvojov\u00e9 spolupr\u00e1ce byly nov\u00fdm \u0159e\u0161en\u00edm vybaveny krom\u011b \u010cesk\u00e9 republiky tak\u00e9 mobiln\u00ed z\u00e1kaznick\u00e9 slu\u017eby spole\u010dnost\u00ed Viessmann na Slovensku, ve \u0160v\u00fdcarsku, Belgii, Nizozemsku, Lucembursku a Rakousku. Zat\u00edmco odd\u011blen\u00ed \u00fadr\u017eby z\u00e1vod\u016f v centr\u00e1le spole\u010dnosti Viessmann v Allendorfu a jednotliv\u00e9 pobo\u010dky v N\u011bmecku ji\u017e s NEO Mobile pracovaly, celost\u00e1tn\u00ed roz\u0161\u00ed\u0159en\u00ed v N\u011bmecku n\u00e1sledovalo v roce 2016. Stejn\u011b jako d\u0159\u00edve provedl zku\u0161en\u00fd projektov\u00fd t\u00fdm p\u0159echod na nov\u00fd syst\u00e9m za b\u011b\u017en\u00e9ho provozu v tradi\u010dn\u011b klidn\u011bj\u0161\u00edch letn\u00edch m\u011bs\u00edc\u00edch, co\u017e znamen\u00e1, \u017ee od konce t\u00e9ho\u017e roku vykon\u00e1v\u00e1 svou ka\u017edodenn\u00ed pr\u00e1ci s nov\u00fdm n\u00e1strojem celkem p\u0159ibli\u017en\u011b 350 servisn\u00edch technik\u016f.[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”narrow_row”][vc_column]Ukl\u00e1d\u00e1n\u00ed zp\u016fsob\u016f fakturace, dan\u00ed a \u00fa\u010detnictv\u00ed specifick\u00fdch pro danou zemi vy\u017eaduje trochu v\u00edce p\u0159izp\u016fsoben\u00ed. V z\u00e1vislosti na zemi je nap\u0159\u00edklad t\u0159eba zmapovat jednotliv\u00e9 varianty \u00fa\u010dtov\u00e1n\u00ed zalo\u017een\u00e9 na minut\u00e1ch, \u010dtvrthodin\u00e1ch, p\u016flhodin\u00e1ch nebo cel\u00fdch hodin\u00e1ch, stejn\u011b jako v\u00fdkazy v\u00fddaj\u016f pro techniky nebo p\u0159edpisy o DPH specifick\u00e9 pro danou zemi. Na z\u00e1klad\u011b p\u0159edchoz\u00edch zku\u0161enost\u00ed vyvinul projektov\u00fd t\u00fdm pro tento \u00fa\u010del pl\u00e1n, tj. metodu vizualizace servisn\u00edch proces\u016f, kter\u00e1 na rozd\u00edl od jin\u00fdch procesn\u00edch map integruje i z\u00e1kazn\u00edka a jeho pohled na procesy.<\/p>\n <\/div>\n <\/div>\n\n
<\/figure>\n Avec ses nouvelles pompes \u00e0 chaleur, Viessmann soutient le tournant \u00e9nerg\u00e9tique dans le commerce, l'industrie et les communes.<\/small> <\/div>\n\n <\/div>\n[vc_column_text]Andreas Schwertmann: “D\u00edky t\u00e9to struktu\u0159e se n\u00e1m da\u0159\u00ed v\u00fdrazn\u011b zkr\u00e1tit dobu implementace mobiln\u00edho \u0159e\u0161en\u00ed v jednotliv\u00fdch zem\u00edch. Po zhruba \u010dty\u0159 a\u017e osmit\u00fddenn\u00ed instalaci a technick\u00e9m p\u0159izp\u016fsoben\u00ed syst\u00e9mu NEO Mobile na v\u0161ech za\u0159\u00edzen\u00edch s n\u00edm ji\u017e mohou z\u00fa\u010dastn\u011bn\u00e9 osoby pracovat a experimentovat v praxi. V z\u00e1vislosti na zemi pot\u0159ebujeme zhruba \u010dty\u0159i a\u017e \u0161est m\u011bs\u00edc\u016f, ne\u017e bude dolad\u011bn\u00ed dokon\u010deno a v\u0161echny funkce budou moci b\u00fdt vyu\u017eity v pln\u00e9m rozsahu.”[\/vc_column_text][\/vc_column][\/vc_row][vc_row ppi_row_padding=”ppi_remove_padding_top” full_width=”narrow_row”][vc_column]
<\/figure><\/div>[\/vc_column][vc_column][\/vc_column][\/vc_row]<\/div>","protected":false},"excerpt":{"rendered":"[vc_row ppi_row_padding=\"ppi_remove_padding_top,ppi_remove_padding_bottom\" full_width=\"stretch_row_content_no_spaces\"][vc_column]Viessmann zrychluje sv\u016fj technick\u00fd z\u00e1kaznick\u00fd servis po cel\u00e9m sv\u011bt\u011b[\/vc_column][\/vc_row][vc_row ppi_row_type=\"bg-endeavour\" full_width=\"stretch_narrow_row\"][vc_column width=\"1\/3\"]V\u00fdhody pro z\u00e1kazn\u00edky[vc_column_text]S NEO Mobile nahrazuje spole\u010dnost Viessmann ve\u0161ker\u00fd pap\u00edrov\u00fd provoz. To vede k optimalizaci proces\u016f a zrychlen\u00ed back office. Jednoduch\u00e9 ovl\u00e1d\u00e1n\u00ed nav\u00edc zaji\u0161\u0165uje je\u0161t\u011b lep\u0161\u00ed prov\u00e1d\u011bn\u00ed \u00fadr\u017eb\u00e1\u0159sk\u00fdch prac\u00ed.[\/vc_column_text][\/vc_column][vc_column width=\"1\/3\"]Z\u00e1kazn\u00edk[vc_column_text]Viessmann Climate Solutions[\/vc_column_text]Pr\u016fmysl[vc_column_text]Pr\u016fmysl[\/vc_column_text]Prost\u0159ed\u00ed projektu[vc_column_text]Mezin\u00e1rodn\u00ed a udr\u017eiteln\u00fd[\/vc_column_text][\/vc_column][vc_column width=\"1\/3\"]Kontaktn\u00ed osoba[vc_column_text]Alexander Wassiltschenko Head of BU Axians [...]","protected":false},"author":2,"featured_media":6563,"parent":6532,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-6631","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\n