{"id":6601,"date":"2024-07-10T13:58:06","date_gmt":"2024-07-10T11:58:06","guid":{"rendered":"https:\/\/www.neo-suite.de\/odkazy\/kompletni-sluzby-s-jednim-systemem-a-vsemi-procesy-s-4hana-plus-neo-schedule-a-neo-mobile\/"},"modified":"2025-02-11T17:31:06","modified_gmt":"2025-02-11T16:31:06","slug":"kompletni-sluzby-s-jednim-systemem-a-vsemi-procesy-s-4hana-plus-neo-schedule-a-neo-mobile","status":"publish","type":"page","link":"https:\/\/www.neo-suite.de\/cs\/odkazy\/kompletni-sluzby-s-jednim-systemem-a-vsemi-procesy-s-4hana-plus-neo-schedule-a-neo-mobile\/","title":{"rendered":"Kompletn\u00ed slu\u017eby s jedn\u00edm syst\u00e9mem a v\u0161emi procesy: S\/4HANA plus NEO Schedule a NEO Mobile"},"content":{"rendered":"
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\"Ritter
Z\u00e1kaznick\u00fd servis pro ekologick\u00e1 energetick\u00e1 \u0159e\u0161en\u00ed. S ekonomicky optimalizovan\u00fdm \u0159\u00edzen\u00edm slu\u017eeb v ter\u00e9nu. <\/span><\/div><\/div><\/div><\/div><\/div>
<\/div><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row ppi_row_type=”bg-endeavour” full_width=”stretch_narrow_row”][vc_column width=”1\/3″]

V\u00fdhody pro z\u00e1kazn\u00edky<\/h3><\/div>[vc_column_text]Vysoce v\u00fdkonn\u00e9 sol\u00e1rn\u00ed syst\u00e9my pro soukrom\u00e9 domy a pro komer\u010dn\u00ed, pr\u016fmyslov\u00e9 nebo lok\u00e1ln\u00ed tepeln\u00e9 s\u00edt\u011b – pro z\u00e1sobov\u00e1n\u00ed teplou vodou, vyt\u00e1p\u011bn\u00ed a procesn\u00ed teplo. Sada NEO Suite podporuje z\u00e1kaznick\u00fd servis a \u00fadr\u017ebu syst\u00e9mu pomoc\u00ed integrovan\u00fdch funkc\u00ed NEO Schedule a NEO Mobile ve spojen\u00ed se syst\u00e9mem S\/4 HANA Service. Standardizovan\u00fd proces v pln\u011b integrovan\u00e9m syst\u00e9mu.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″]

Z\u00e1kazn\u00edk<\/h3><\/div>[vc_column_text]Ritter Energie- und Umwelttechnik GmbH & Co. KG<\/a>[\/vc_column_text]

Pr\u016fmysl<\/h3><\/div>[vc_column_text]Sol\u00e1rn\u00ed technologie | Dod\u00e1vky energie[\/vc_column_text][\/vc_column][vc_column width=”1\/3″]

Kontaktn\u00ed osoba<\/h3><\/div>[vc_column_text]Stefan Westermayr\r\n<\/strong>Vedouc\u00ed t\u00fdmu, Axians NEO Solutions & Technology GmbH\r\nKontaktujte n\u00e1s<\/a><\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row ppi_row_padding=”ppi_remove_padding_bottom” full_width=”stretch_narrow_row”][vc_column][vc_column_text]V\u0161echno m\u00e1 p\u0159inejmen\u0161\u00edm dv\u011b strany. Spole\u010dnost Ritter<\/a> nen\u00ed v\u00fdjimkou. Nejzn\u00e1m\u011bj\u0161\u00ed je asi ta \u010dokol\u00e1dov\u00e1. P\u0159esn\u011b tak: “\u010ctverec. Praktick\u00e9. Dobr\u00e1.” Dal\u0161\u00ed stranou, kter\u00e1 je tak\u00e9 mnoh\u00fdmi velmi \u017e\u00e1dan\u00e1, je na\u0161e t\u00e9ma zde: Ritter Energie- und Umwelttechnik. <\/strong>\r\n\r\nSpole\u010dnost Ritter Energie, kter\u00e1 byla zalo\u017eena v roce 1988 jako pr\u016fkopn\u00edk v oboru, je dnes l\u00eddrem na trhu sol\u00e1rn\u00edch technologi\u00ed. V\u00edce ne\u017e 300 zam\u011bstnanc\u016f spole\u010dnosti Ritter vyv\u00edj\u00ed a vyr\u00e1b\u00ed inovativn\u00ed, ekologickou topnou techniku. V mal\u00fdch i velk\u00fdch form\u00e1tech. Pro OEM z\u00e1kazn\u00edky v zak\u00e1zkov\u00e9 v\u00fdrob\u011b na m\u00edru, pro specializovan\u00e9 \u0159emesln\u00edky jako kompletn\u00ed topn\u00e9 syst\u00e9my a pro obchod, pr\u016fmysl a m\u00edstn\u00ed \u00fa\u0159ady jako projektanti a mont\u00e9\u0159i velk\u00fdch sol\u00e1rn\u00edch topn\u00fdch syst\u00e9m\u016f. <\/strong>\r\n\r\nNavzdory sv\u00e9 velikosti a odborn\u00fdm znalostem se spole\u010dnost Ritter Energie pro sv\u00e9 z\u00e1kazn\u00edky pova\u017euje za “rychl\u00fd \u010dlun mezi cisternami”. Jin\u00fdmi slovy jako p\u0159\u00edstupn\u00e9ho partnera, kter\u00fd realizuje projekty rychle a na m\u00edru – a n\u00e1sledn\u011b poskytuje komplexn\u00ed podporu. To je n\u00e1ro\u010dn\u00e9 krit\u00e9rium pro servis, a\u0165 u\u017e na d\u00e1lku, nebo p\u0159\u00edmo na m\u00edst\u011b. Ale i pro to m\u00e1me vhodn\u00e9 partnerstv\u00ed s \u0159e\u0161en\u00edm na m\u00edru. <\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_narrow_row”][vc_column]

Hodn\u011b pod sluncem: z\u00e1kaznick\u00fd servis tov\u00e1rny Ritter<\/h2><\/div>[vc_column_text]P\u0159ibli\u017en\u011b milion kilometr\u016f a v\u00edce ne\u017e 4 500 servisn\u00edch v\u00fdjezd\u016f – to je ro\u010dn\u00ed pracovn\u00ed vyt\u00ed\u017een\u00ed technik\u016f a \u00fadr\u017eb\u00e1\u0159\u016f spole\u010dnosti Ritter Energie. Cestuj\u00ed v\u0161ude ve jm\u00e9nu ekologick\u00e9ho z\u00e1sobov\u00e1n\u00ed energi\u00ed a optim\u00e1ln\u00ed podpora ze strany spr\u00e1vn\u00fdch digit\u00e1ln\u00edch n\u00e1stroj\u016f m\u00e1 rozhodn\u011b v\u00fdznam. P\u0159ed integrac\u00ed funkc\u00ed sady NEO Suite tvo\u0159il pracovn\u00ed z\u00e1klad extern\u00ed software s rozhran\u00edm na b\u00e1zi webov\u00fdch slu\u017eeb k syst\u00e9mu SAP R3 ERP – a s odpov\u00eddaj\u00edc\u00edmi obt\u00ed\u017eemi: Do syst\u00e9mu SAP se p\u0159en\u00e1\u0161elo jen mal\u00e9 mno\u017estv\u00ed informac\u00ed. To znamenalo, \u017ee bylo nutn\u00e9 udr\u017eovat dv\u011b datab\u00e1ze sou\u010dasn\u011b. V\u011bt\u0161ina servisn\u00edch informac\u00ed tak\u00e9 nebyla dostupn\u00e1 v r\u00e1mci cel\u00e9 spole\u010dnosti a prodej nebo controlling k nim nem\u011bly p\u0159\u00edstup. Krom\u011b toho se vyskytly probl\u00e9my s odsouhlasov\u00e1n\u00edm z\u00e1sob v extern\u00edch skladech mezi servisn\u00edm softwarem a syst\u00e9mem SAP – a v neposledn\u00ed \u0159ad\u011b tak\u00e9 vysok\u00e1 administrativn\u00ed n\u00e1ro\u010dnost pro IT t\u00fdm SAP ve spole\u010dnosti Ritter. S nov\u00fdm \u0159e\u0161en\u00edm p\u0159i\u0161el syst\u00e9m Axians NEO. Konkr\u00e9tn\u011b jako kombinovan\u00e9 zaveden\u00ed syst\u00e9mu S\/4 HANA v\u010detn\u011b S4 Service a implementace softwaru Axians NEO Schedule<\/a> pro pl\u00e1nov\u00e1n\u00ed zdroj\u016f a NEO Mobile<\/a> pro techniky rozm\u00edst\u011bn\u00e9 po cel\u00e9m are\u00e1lu – oba moduly ze sady NEO Suite pro inteligentn\u00ed 360\u00b0 \u0159\u00edzen\u00ed servisu a \u00fadr\u017eby.[\/vc_column_text]
\"Ritter<\/figure><\/div>[\/vc_column][\/vc_row][vc_row full_width=”narrow_row”][vc_column]

Integrovan\u00e9 m\u00edsto komplikovan\u00fdch. S\u00ed\u0165ov\u00e9, nikoliv nep\u0159ehledn\u00e9.<\/h2><\/div>[vc_column_text]Odd\u011blen\u00ed z\u00e1kaznick\u00e9ho servisu spole\u010dnosti Ritter Energie pot\u0159ebovalo mobiln\u00ed n\u00e1stroj pro spr\u00e1vu slu\u017eeb v ter\u00e9nu, kter\u00fd by fungoval i offline.\r\nKrom\u011b toho musela b\u00fdt mapovateln\u00e1 cel\u00e1 organiza\u010dn\u00ed struktura – tj. kancel\u00e1\u0159 a servis v ter\u00e9nu. Motto pro kompletn\u00ed \u0159e\u0161en\u00ed zn\u011blo: jeden syst\u00e9m, jedna hlavn\u00ed datab\u00e1ze. Cel\u00e1 pro z\u00e1kazn\u00edky, syst\u00e9my, materi\u00e1l, vybaven\u00ed atd.[\/vc_column_text]

...a komplexn\u00ed, nikoli t\u011b\u017ekop\u00e1dn\u00fd.<\/h2><\/div>[vc_column_text]Z\u00e1kladn\u00ed krit\u00e9rium: pln\u011b integrovan\u00e9 procesy – od objedn\u00e1vek ve\u0161ker\u00e9ho materi\u00e1lu a\u017e po \u0159\u00edzen\u00ed servisn\u00edch sklad\u016f a vr\u00e1cen\u00ed zbo\u017e\u00ed ze servisn\u00edch sklad\u016f. Mezi dal\u0161\u00ed kl\u00ed\u010dov\u00e9 vlastnosti \u0159e\u0161en\u00ed pat\u0159\u00ed\r\n
    \r\n \t
  • Mapov\u00e1n\u00ed z\u00e1kaznick\u00e9 struktury \u0159emesln\u00edk\u016f, um\u00edst\u011bn\u00ed syst\u00e9mu a spr\u00e1vy za\u0159\u00edzen\u00ed<\/li>\r\n \t
  • P\u0159ehledn\u00e1 pl\u00e1novac\u00ed tabule se zobrazen\u00edm trasy na grafick\u00e9 map\u011b<\/li>\r\n \t
  • Zad\u00e1v\u00e1n\u00ed servisn\u00edch l\u00edstk\u016f se servisn\u00edmi po\u017eadavky<\/li>\r\n<\/ul>\r\n[\/vc_column_text][vc_column_text]Mapov\u00e1n\u00ed v\u0161ech relevantn\u00edch typ\u016f slu\u017eeb, jako jsou pau\u0161\u00e1ly, \u010das a materi\u00e1l, pau\u0161\u00e1ly na drobn\u00e9 d\u00edly a n\u00e1hradn\u00ed d\u00edly.\r\n
      \r\n \t
    • Servisn\u00ed zpr\u00e1va s kontrolou pravopisu, textov\u00fdmi moduly, podpisem a jednoduchou integrac\u00ed klient\u016f<\/li>\r\n \t
    • Vyhled\u00e1v\u00e1n\u00ed materi\u00e1lu s funkc\u00ed z\u00e1stupn\u00fdch znak\u016f<\/li>\r\n<\/ul>\r\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_narrow_row”][vc_column]

      HANA se setk\u00e1v\u00e1 s NEO. A to hned dvakr\u00e1t!<\/h2><\/div>[vc_column_text]S implementac\u00ed pom\u00e1hali tak\u00e9 zku\u0161en\u00ed konzultanti ze spole\u010dnost\u00ed CRM Service a PM\/CS. D\u00edky t\u011bmto spole\u010dn\u00fdm odborn\u00fdm znalostem se poda\u0159ilo rychle zav\u00e9st a rozv\u00edjet procesy v syst\u00e9mu S\/4 Service. Datov\u00e9 vrstvy rozvrhu NEO pak mimo jin\u00e9 zajistily co nejhlad\u0161\u00ed integraci p\u0159i pl\u00e1nov\u00e1n\u00ed zdroj\u016f. Tak\u00e9 implementace na NEO Suite prob\u011bhla hladce – navzdory mnoha nov\u00fdm obchodn\u00edm objekt\u016fm na rozhran\u00ed pro NEO Mobile. Celkov\u011b tak ve spole\u010dnosti Ritter vzniklo vysoce v\u00fdkonn\u00e9 syst\u00e9mov\u00e9 prost\u0159ed\u00ed sest\u00e1vaj\u00edc\u00ed ze syst\u00e9mu S\/4HANA s integrovan\u00fdmi n\u00e1stroji NEO Schedule a <\/strong>NEO Mobile sou\u010dasn\u011b.<\/strong>[\/vc_column_text]
      \"Ritter<\/figure><\/div>[\/vc_column][\/vc_row][vc_row ppi_row_type=”gradient_endeavour” full_width=”stretch_narrow_row”][vc_column]

      Rozvrh NEO. Jednoduch\u00e9 pl\u00e1nov\u00e1n\u00ed nasazen\u00ed. Inteligentn\u00ed dohled.<\/h2><\/div>[vc_column_text]S n\u00e1strojem NEO Schedule pro pl\u00e1nov\u00e1n\u00ed v\u0161ech zdroj\u016f zvl\u00e1d\u00e1 spole\u010dnost Ritter Energie efektivn\u00ed pl\u00e1nov\u00e1n\u00ed nasazen\u00ed na b\u00e1zi SAP. Dispe\u010de\u0159i v z\u00e1kaznick\u00e9m servisu s n\u00edm mohou optim\u00e1ln\u011b pl\u00e1novat zak\u00e1zky, term\u00edny a konkr\u00e9tn\u00ed servisn\u00ed \u00fakoly s ohledem na v\u0161echny aspekty, sledovat pr\u016fb\u011bh a rychle reagovat v p\u0159\u00edpad\u011b odchylek v pl\u00e1nov\u00e1n\u00ed. \u0158e\u0161en\u00ed podporuje v\u0161echny z\u00fa\u010dastn\u011bn\u00e9 na v\u0161ech \u00farovn\u00edch a v ka\u017ed\u00e9 f\u00e1zi zak\u00e1zky. Nap\u0159\u00edklad ru\u010dn\u00ed pl\u00e1nov\u00e1n\u00ed servisn\u00edch technik\u016f nebo t\u00fdm\u016f \u00fadr\u017eby pomoc\u00ed metody drag & drop.[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_narrow_row”][vc_column width=”1\/3″]
      \"NEO<\/figure><\/div>[\/vc_column][vc_column width=”2\/3″]

      NEO Mobile. Nejlep\u0161\u00ed partner v oblasti slu\u017eeb z\u00e1kazn\u00edk\u016fm.<\/h2><\/div>[vc_column_text]NEO Mobile poskytuje t\u00fdmu z\u00e1kaznick\u00e9ho servisu spole\u010dnosti Ritter Energie komplexn\u00ed digit\u00e1ln\u00ed pomoc. Bez jak\u00e9hokoli pap\u00edrov\u00e1n\u00ed, bez tisku dokument\u016f a bez archivace \u00fa\u010dtenek jsou nyn\u00ed v\u0161echna pot\u0159ebn\u00e1 data dostupn\u00e1 p\u0159\u00edmo na m\u00edst\u011b. V p\u0159\u00edpad\u011b pot\u0159eby je lze podpo\u0159it i v\u00fdb\u011brem dal\u0161\u00edch funkc\u00ed, jako je nap\u0159\u00edklad kontextov\u00e9 hlasov\u00e9 ovl\u00e1d\u00e1n\u00ed. Komplexn\u00ed integrace syst\u00e9mu NEO Mobile do syst\u00e9mu SAP a digit\u00e1ln\u00edho pl\u00e1nov\u00e1n\u00ed objedn\u00e1vek ve spole\u010dnosti Ritter urychluje a optimalizuje v\u0161echny procesy v oblasti z\u00e1kaznick\u00e9ho servisu. Automatick\u00e9 zaznamen\u00e1v\u00e1n\u00ed dat na m\u00edst\u011b tak\u00e9 usnad\u0148uje n\u00e1sledn\u00e9 manu\u00e1ln\u00ed zpracov\u00e1n\u00ed a zabra\u0148uje jak\u00e9mukoli p\u0159eru\u0161en\u00ed pr\u00e1ce s m\u00e9dii. A d\u00edky integrovan\u00e9 validaci jsou elegantn\u011b minimalizov\u00e1ny i chybn\u00e9 z\u00e1znamy.[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”narrow_row”][vc_column]
      \n
      \n

      Pro\u010d je AXIANS partnerem tohoto projektu? P\u0159edev\u0161\u00edm jsme se setkali s profesion\u00e1ln\u00ed prezentac\u00ed spojenou s velkou odbornost\u00ed, otev\u0159enost\u00ed a poctiv\u00fdm nasazen\u00edm. Stru\u010dn\u011b \u0159e\u010deno: chemie byla spr\u00e1vn\u00e1. Krom\u011b toho byl koncept do zna\u010dn\u00e9 m\u00edry v souladu s na\u0161imi specifikacemi. Ka\u017edodenn\u00ed spolupr\u00e1ce se pak vyzna\u010dovala strukturovan\u00fdm zaznamen\u00e1v\u00e1n\u00edm na\u0161ich po\u017eadavk\u016f. N\u00e1sledovala precizn\u00ed realizace a d\u016fsledn\u011b \u0159e\u0161itelsk\u00e1 \u010dinnost na obou stran\u00e1ch. Od po\u010d\u00e1tku, kdy se z\u00e1sadn\u011b rozhodovalo, zda SAP CS nebo S\/4 Service, a\u017e po hotov\u00e9 \u0159e\u0161en\u00ed pro v\u0161echny platformy, a\u0165 u\u017e Windows, Android nebo Apple. Se\u010dteno a podtr\u017eeno: v\u011bdom\u011b jsme se rozhodli pro udr\u017eiteln\u00e9 a perspektivn\u00ed \u0159e\u0161en\u00ed, i kdy\u017e to na za\u010d\u00e1tku vy\u017eadovalo trochu v\u00edce \u00fasil\u00ed. A od listopadu 2023 jsme s NEO Schedule a NEO Mobile velmi produktivn\u00ed.<\/p><\/div>

      Ulrike Seidel<\/p>

      SAP Inhouse Consultant Ritter Energie- und Umwelttechnik GmbH & Co KG<\/p> <\/div>\n

      <\/div>\n<\/div>\n[\/vc_column][\/vc_row][vc_row ppi_row_type=”bg-lightgrey” ppi_row_padding=”ppi_remove_padding_bottom” full_width=”stretch_narrow_row”][vc_column]

      Ritter Energie: Slune\u010dn\u00e9 vyhl\u00eddky na \u010dist\u00e1 \u0159e\u0161en\u00ed.<\/h2><\/div>[\/vc_column][\/vc_row][vc_row ppi_row_type=”bg-lightgrey” ppi_row_padding=”ppi_remove_padding_top” full_width=”stretch_narrow_row”][vc_column width=”2\/3″][vc_column_text]V roce 1988 zalo\u017eil v\u00fdrobce \u010dokol\u00e1dy Alfred T. Ritter po jadern\u00e9 hav\u00e1rii v \u010cernobylu spole\u010dnost Ritter Energie- und Umwelttechnik. Ji\u017e v roce 1992 byl na trh uveden prvn\u00ed “sol\u00e1rn\u00ed” ploch\u00fd kolektor, kter\u00fd se stal pr\u016fkopn\u00edkem v oboru. Prvn\u00ed vakuov\u00fd trubicov\u00fd kolektor n\u00e1sledoval v roce 1996. Dnes je spole\u010dnost Ritter jedn\u00edm z l\u00eddr\u016f na trhu v t\u00e9to oblasti – s ro\u010dn\u00edm obratem kolem 100 milion\u016f eur a portfoliem, kter\u00e9 zahrnuje v\u00fdrobu kolektor\u016f, topn\u00fdch syst\u00e9m\u016f a velk\u00fdch sol\u00e1rn\u00edch instalac\u00ed. V\u0161echny kolektory vyr\u00e1b\u00ed v\u00edce ne\u017e 300 zam\u011bstnanc\u016f v s\u00eddle spole\u010dnosti v Dettenhausenu. Zejm\u00e9na sol\u00e1rn\u00ed termick\u00e9 kolektory spole\u010dnosti Ritter Energie pat\u0159\u00ed v sou\u010dasn\u00e9 dob\u011b k v\u00fdrobk\u016fm s nejvy\u0161\u0161\u00edm tepeln\u00fdm ziskem na sv\u011btov\u00e9m trhu a je po nich odpov\u00eddaj\u00edc\u00ed popt\u00e1vka: spole\u010dnost Ritter dosud vyrobila v\u00edce ne\u017e 1,7 milionu m\u00b2 vakuov\u00fdch trubicov\u00fdch kolektor\u016f. Celkem je v sou\u010dasn\u00e9 dob\u011b v N\u011bmecku v provozu v\u00edce ne\u017e 100 000 sol\u00e1rn\u00edch termick\u00fdch syst\u00e9m\u016f od spole\u010dnosti Ritter – v\u010detn\u011b nejv\u011bt\u0161\u00edho v zemi v Greifswaldu o plo\u0161e 18 700 m\u00b2, kter\u00fd od roku 2022 produkuje p\u0159ibli\u017en\u011b 8 000 MWh pro s\u00ed\u0165 d\u00e1lkov\u00e9ho vyt\u00e1p\u011bn\u00ed.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″]
      \"Ritter<\/figure><\/div>[\/vc_column][\/vc_row]<\/div>","protected":false},"excerpt":{"rendered":"NEO Suite v provozu ve spole\u010dnosti Ritter: Z\u00e1kaznick\u00fd servis pro ekologick\u00e1 energetick\u00e1 \u0159e\u0161en\u00ed. S ekonomicky optimalizovan\u00fdm \u0159\u00edzen\u00edm slu\u017eeb v ter\u00e9nu. ","protected":false},"author":11,"featured_media":6606,"parent":6532,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"acf":[],"yoast_head":"\nKompletn\u00ed slu\u017eby s jedn\u00edm syst\u00e9mem a v\u0161emi procesy: S\/4HANA plus NEO Schedule a NEO Mobile - Axians | NEO<\/title>\n<meta name=\"description\" content=\"NEO Suite v provozu ve spole\u010dnosti Ritter Energie: z\u00e1kaznick\u00fd servis pro ekologick\u00e1 energetick\u00e1 \u0159e\u0161en\u00ed. 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