V\u00fdhody pro z\u00e1kazn\u00edky<\/h3><\/div>[vc_column_text]Jedno digit\u00e1ln\u00ed rozhran\u00ed m\u00edsto 150 formul\u00e1\u0159\u016f: D\u00edky mobiln\u00edmu \u0159e\u0161en\u00ed od poskytovatele ICT slu\u017eeb Axians mohou nyn\u00ed mont\u00e9\u0159i ve St\u00e4dtische Werke Magdeburg vypl\u0148ovat dokumentaci bez pap\u00edru. \u0158e\u0161en\u00ed NEO Mobile<\/a> pro spr\u00e1vu slu\u017eeb v ter\u00e9nu nab\u00edz\u00ed je\u0161t\u011b v\u00edce v\u00fdhod.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″]

Z\u00e1kazn\u00edk<\/h3><\/div>[vc_column_text]M\u011bstsk\u00e9 pr\u00e1ce Magdeburg<\/a>[\/vc_column_text]

Pr\u016fmysl<\/h3><\/div>[vc_column_text]Energie[\/vc_column_text][\/vc_column][vc_column width=”1\/3″]

Kontaktn\u00ed osoba<\/h3><\/div>[vc_column_text]Alexander Wassiltschenko\r\n<\/strong>Head of BU Axians NEO Solutions & Technology GmbH\r\n+49 511 123549-53<\/a>\r\nKontaktujte n\u00e1s<\/a><\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”narrow_row”][vc_column]

Efektivn\u00ed digit\u00e1ln\u00ed dokumentace<\/h2><\/div>[vc_column_text]Komun\u00e1ln\u00ed podniky mus\u00ed udr\u017eovat sv\u00e9 syst\u00e9my a s\u00edt\u011b bezpe\u010dn\u00e9, \u00fa\u010dinn\u00e9 a n\u00e1kladov\u011b efektivn\u00ed, aby mohly zajistit dod\u00e1vky elekt\u0159iny obyvatelstvu. Digitalizace nab\u00edz\u00ed p\u0159\u00edle\u017eitost optimalizovat organiza\u010dn\u00ed procesy s c\u00edlem vytvo\u0159it v\u011bt\u0161\u00ed transparentnost a inteligentn\u011bji vyu\u017e\u00edvat data. <\/span>\r\n\r\nSpole\u010dnost St\u00e4dtische Werke Magdeburg (SWM<\/a> ) zah\u00e1jila transformaci ji\u017e v roce 2009. Spole\u010dnost z\u00e1sobuje 240 000 obyvatel hlavn\u00edho m\u011bsta spolkov\u00e9 zem\u011b Sasko-Anhaltsko a jeho okol\u00ed elekt\u0159inou, zemn\u00edm plynem, teplem a pitnou vodou. Je tak\u00e9 zodpov\u011bdn\u00e1 za likvidaci odpadn\u00edch vod. V prvn\u00edm kroku SWM d\u016fkladn\u011b prov\u011b\u0159ila procesy, struktury a pracovn\u00ed postupy – v\u0161echny, kter\u00e9 se pod\u00edlej\u00ed na \u00fadr\u017eb\u011b a servisu technick\u00fdch syst\u00e9m\u016f. Po proveden\u00ed zm\u011bn n\u00e1sledoval dal\u0161\u00ed krok. “Technick\u00e9 veden\u00ed cht\u011blo zav\u00e9st mobiln\u00ed \u0159e\u0161en\u00ed \u00fadr\u017eby jako dal\u0161\u00ed zp\u016fsob zv\u00fd\u0161en\u00ed efektivity,” \u0159\u00edk\u00e1 Ulrich Heinemann, vedouc\u00ed odd\u011blen\u00ed technick\u00fdch aplikac\u00ed v odd\u011blen\u00ed organizace a zpracov\u00e1n\u00ed dat ve spole\u010dnosti zab\u00fdvaj\u00edc\u00ed se z\u00e1sobov\u00e1n\u00edm a likvidac\u00ed odpad\u016f. <\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row ppi_row_padding=”ppi_remove_padding_top” full_width=”narrow_row”][vc_column]

C\u00edl: optimalizovat v\u0161echny procesy \u00fadr\u017eby<\/h2><\/div>[vc_column_text]Zam\u011bstnanci spole\u010dnosti SWM, kte\u0159\u00ed se staraj\u00ed o syst\u00e9m a s\u00edt\u011b, denn\u011b udr\u017euj\u00ed a kontroluj\u00ed s\u00edt\u011b a syst\u00e9my, z\u0159izuj\u00ed domovn\u00ed p\u0159\u00edpojky nebo kontroluj\u00ed funk\u010dnost armatur (nap\u0159. hydrant\u016f). Obdr\u017e\u00ed pracovn\u00ed p\u0159\u00edkaz, ve kter\u00e9m zdokumentuj\u00ed proveden\u00e9 pr\u00e1ce. Poruchy jsou dokumentov\u00e1ny pomoc\u00ed hl\u00e1\u0161en\u00ed o poruch\u00e1ch a hl\u00e1\u0161en\u00ed o p\u0159eru\u0161en\u00ed dod\u00e1vky. P\u0159ed zaveden\u00edm mobiln\u00edho \u0159e\u0161en\u00ed pou\u017e\u00edvali k tomuto \u00fa\u010delu mnoho r\u016fzn\u00fdch pap\u00edrov\u00fdch dokument\u016f. <\/span>\r\n\r\nNyn\u00ed bylo t\u0159eba optimalizovat procesy \u00fadr\u017eby. C\u00edlem bylo zad\u00e1vat, dokumentovat a fakturovat ve\u0161ker\u00e9 slu\u017eby \u00fadr\u017eby a oprav, odstra\u0148ov\u00e1n\u00ed z\u00e1vad a slu\u017eby pro t\u0159et\u00ed strany prost\u0159ednictv\u00edm mobiln\u00edho \u0159e\u0161en\u00ed. <\/span>\r\n\r\nTo by m\u011blo zaru\u010dit i povinnost p\u0159edlo\u017eit d\u016fkazy v p\u0159\u00edpad\u011b \u0161kody: Digit\u00e1ln\u00ed dokumentace m\u016f\u017ee slou\u017eit k podrobn\u00e9mu a jasn\u00e9mu prok\u00e1z\u00e1n\u00ed, kdy kter\u00fd zam\u011bstnanec provedl kterou pr\u00e1ci. <\/span>\r\n\r\nVzhledem k tomu, \u017ee spole\u010dnost SWM pou\u017e\u00edv\u00e1 k \u0159\u00edzen\u00ed sv\u00fdch proces\u016f \u00fadr\u017eby modul SAP PM, bylo nutn\u00e9, aby se nov\u00e1 technologie hladce integrovala do prost\u0159ed\u00ed syst\u00e9mu. Sou\u010dasn\u011b muselo b\u00fdt mo\u017en\u00e9 pou\u017e\u00edvat software ke zpracov\u00e1n\u00ed servisn\u00edch zak\u00e1zek pro t\u0159et\u00ed strany. <\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row ppi_row_padding=”ppi_remove_padding_top” full_width=”narrow_row”][vc_column]

\u0158e\u0161en\u00ed: mobiln\u00ed software pro \u00fadr\u017ebu NEO Mobile<\/h2><\/div>[vc_column_text]Aby spole\u010dnost SWM na\u0161la vhodn\u00fd software, z\u00edskala r\u016fzn\u00e9 nab\u00eddky. Nakonec padlo rozhodnut\u00ed pro \u0159e\u0161en\u00ed NEO Mobile<\/a>, kter\u00e9 je nyn\u00ed sou\u010d\u00e1st\u00ed spole\u010dnosti Axians N <\/span>EO Solutions & Technology GmbH. Dva d\u016fvody: Axians je zku\u0161en\u00fdm partnerem m\u00edstn\u00edch \u00fa\u0159ad\u016f a podporuje je v oblasti digitalizace, modernizace a “mobilizace”. Nav\u00edc komun\u00e1ln\u00ed podnik srovnateln\u00e9 velikosti ji\u017e n\u00e1stroj \u00fasp\u011b\u0161n\u011b implementoval. <\/span>\r\n\r\nSada Axians NEO Suite p\u0159edstavuje komplexn\u00ed \u0159e\u0161en\u00ed pro \u0159\u00edzen\u00ed pracovn\u00ed s\u00edly. Propojuje v\u0161echny subjekty zapojen\u00e9 do \u00fadr\u017eby, jako jsou technici, syst\u00e9my, za\u0159\u00edzen\u00ed, klienti a z\u00e1kazn\u00edci. Tento komplexn\u00ed software je hluboce integrov\u00e1n do syst\u00e9mu SAP. <\/span>\r\n\r\nNEO Mobile<\/a> funguje jako digit\u00e1ln\u00ed asistent pro u\u017eivatele na m\u00edst\u011b. Software umo\u017e\u0148uje technik\u016fm m\u00edt na cest\u00e1ch neust\u00e1le p\u0159ehled o v\u0161ech \u00fadaj\u00edch o syst\u00e9mu, zak\u00e1zk\u00e1ch a zpr\u00e1v\u00e1ch. Zp\u011btn\u00e1 vazba o \u00fadr\u017eb\u011b nebo z\u00e1vad\u00e1ch je odes\u00edl\u00e1na zp\u011bt do syst\u00e9mu SAP v re\u00e1ln\u00e9m \u010dase nebo m\u016f\u017ee b\u00fdt ulo\u017eena offline, pokud nen\u00ed k dispozici p\u0159ipojen\u00ed k internetu. <\/span>\r\n\r\nM\u00edsto tisku doklad\u016f a archivace pap\u00edrov\u00fdch \u00fa\u010dtenek pou\u017e\u00edvaj\u00ed mobiln\u00ed za\u0159\u00edzen\u00ed se softwarem. To \u0161et\u0159\u00ed \u010das a n\u00e1klady, sni\u017euje chybovost a zvy\u0161uje bezpe\u010dnost dokumentace. P\u0159ehledn\u00fd n\u00e1stroj se snadno pou\u017e\u00edv\u00e1 d\u00edky p\u0159izp\u016fsobiteln\u00e9mu u\u017eivatelsk\u00e9mu rozhran\u00ed – a to jak na v\u011bt\u0161\u00edch obrazovk\u00e1ch notebook\u016f se syst\u00e9mem Windows, tak na modern\u00edm tabletu. \u0158e\u0161en\u00ed tak\u00e9 zvy\u0161uje flexibilitu technik\u016f. <\/span>[\/vc_column_text]

<\/figure><\/a>Kontroln\u00ed seznam pro kontrolu ventil\u016f v syst\u00e9mu NEO Mobile (zdroj: SWM)<\/small><\/div>[\/vc_column][\/vc_row][vc_row ppi_row_padding=”ppi_remove_padding_top” full_width=”narrow_row”][vc_column]

Zaveden\u00ed nov\u00e9ho \u0159e\u0161en\u00ed - a v\u00fdzvy<\/h2><\/div>[vc_column_text]Software nebyl v Magdeburku zaveden ze dne na den. St\u00e4dtische Werke nejprve projednala sv\u00e9 po\u017eadavky s odborn\u00edky ze spole\u010dnosti Axians. Pot\u00e9 n\u00e1sledovala v\u00fdvojov\u00e1 a testovac\u00ed f\u00e1ze. Projekt prob\u00edhal od roku 2011 t\u00e9m\u011b\u0159 1,5 roku. Po 6 m\u011bs\u00edc\u00edch byl zah\u00e1jen produktivn\u00ed provoz a zaveden\u00ed do v\u0161ech oblast\u00ed trvalo p\u0159ibli\u017en\u011b dva roky. <\/span>\r\n\r\nS nov\u00fdm \u0159e\u0161en\u00edm nejprve pracovali kl\u00ed\u010dov\u00ed u\u017eivatel\u00e9. Frank Trompke, produktov\u00fd mana\u017eer NEO Mobile<\/a> ve spole\u010dnosti Axians NEO Solutions & Technology, vysv\u011btluje: “Zvolili jsme agiln\u00ed p\u0159\u00edstup a pracovali jsme metodou Scrum.” Mnoho p\u0159\u00edstup\u016f k \u0159e\u0161en\u00ed a po\u017eadavk\u016f z\u016fstalo zpo\u010d\u00e1tku otev\u0159en\u00fdch a byly definov\u00e1ny v pr\u016fb\u011bhu procesu na z\u00e1klad\u011b prvn\u00edch zku\u0161enost\u00ed. Za t\u00edmto \u00fa\u010delem byl v Magdeburgu vytvo\u0159en t\u00fdm, v n\u011bm\u017e \u00fazce spolupracovali zam\u011bstnanci SWM a odborn\u00edci spole\u010dnosti Axians. <\/span>\r\n\r\nJedn\u00edm z probl\u00e9m\u016f p\u0159i zav\u00e1d\u011bn\u00ed bylo, \u017ee mnoho mont\u00e9r\u016f m\u011blo zpo\u010d\u00e1tku obavy. Do t\u00e9 doby m\u011bli s digit\u00e1ln\u00edmi n\u00e1stroji p\u0159i sv\u00e9 ka\u017edodenn\u00ed pr\u00e1ci jen m\u00e1lo zku\u0161enost\u00ed. N\u011bkte\u0159\u00ed se ob\u00e1vali, \u017ee je nov\u00e1 transparentnost zpr\u016fhledn\u00ed. V\u0161echny kroky procesu byly koordinov\u00e1ny s podnikovou radou. <\/span>\r\n\r\nUlrich Heinemann zvolil praktick\u00fd p\u0159\u00edstup, aby rozpt\u00fdlil ostych a obavy sv\u00fdch koleg\u016f. Na jeden den v t\u00fddnu b\u011bhem zav\u00e1d\u011bn\u00ed p\u0159esunul sv\u00e9 pracovi\u0161t\u011b do budovy, kde s\u00eddl\u00ed mont\u00e9\u0159i. Ka\u017ed\u00fd, kdo m\u011bl ot\u00e1zky nebo si nebyl jist\u00fd, se mohl obr\u00e1tit p\u0159\u00edmo na n\u011bj. “To byl kl\u00ed\u010dov\u00fd faktor \u00fasp\u011bchu p\u0159echodu,” \u0159\u00edk\u00e1 Heinemann. <\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row ppi_row_padding=”ppi_remove_padding_top” full_width=”narrow_row”][vc_column]

Jak se NEO Mobile pou\u017e\u00edv\u00e1 ve spole\u010dnosti SWM<\/h2><\/div>[vc_column_text]Od zaveden\u00ed softwaru se toho hodn\u011b ud\u00e1lo – na obou stran\u00e1ch. Spole\u010dnost St\u00e4dtische Werke implementovala SAP S\/4 HANA. Axians tuto migraci syst\u00e9mu podpo\u0159il zcela novou verz\u00ed programu NEO Mobile<\/a>. Byla p\u0159id\u00e1na vylep\u0161en\u00ed a nov\u00e9 procesy. Heinemann si pochvaluje zejm\u00e9na vysok\u00fd v\u00fdkon a pou\u017eitelnost n\u00e1stroje. I proto je nyn\u00ed p\u0159ijet\u00ed mezi zam\u011bstnanci “mnohem, mnohem v\u011bt\u0161\u00ed”. <\/span>\r\n\r\nV Magdeburku nyn\u00ed se spole\u010dnost\u00ed NEO Mobile<\/a> denn\u011b pracuje t\u00e9m\u011b\u0159 170 zam\u011bstnanc\u016f. Zpo\u010d\u00e1tku ji pou\u017e\u00edvali hlavn\u011b na notebooc\u00edch, ale n\u011bkte\u0159\u00ed postupn\u011b p\u0159ech\u00e1zej\u00ed na tablety. Mobiln\u00ed za\u0159\u00edzen\u00ed pou\u017e\u00edvaj\u00ed k zaznamen\u00e1v\u00e1n\u00ed \u010das\u016f, kontroln\u00edch seznam\u016f, hlavn\u00edch technick\u00fdch \u00fadaj\u016f nebo dokument\u016f o m\u011b\u0159en\u00ed. <\/span>\r\n\r\nOstatn\u00ed nad\u00e1le pou\u017e\u00edvaj\u00ed NEO Mobile<\/a> na v\u00fdkonn\u00fdch notebooc\u00edch. Z\u00e1rove\u0148 je na po\u010d\u00edta\u010d\u00edch nainstalov\u00e1n komplexn\u00ed specializovan\u00fd software, kter\u00fd pou\u017e\u00edvaj\u00ed nap\u0159\u00edklad k nastaven\u00ed syst\u00e9m\u016f v r\u016fzn\u00fdch diviz\u00edch. <\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row ppi_row_padding=”ppi_remove_padding_top,ppi_remove_padding_bottom” full_width=”narrow_row”][vc_column]

Jak\u00e9 v\u00fdhody p\u0159inesl p\u0159echod na NEO Mobile<\/h2><\/div>[vc_column_text]Program mobiln\u00ed \u00fadr\u017eby NEO<\/a> Mobile nab\u00edz\u00ed spole\u010dnosti SWM mnoho v\u00fdhod:<\/span>\r\n

\r\n \t
• P\u0159ibli\u017en\u011b 150 r\u016fzn\u00fdch pap\u00edrov\u00fdch dokument\u016f bylo digitalizov\u00e1no ve standardizovan\u00e9m rozhran\u00ed. Existuj\u00ed historick\u00e9 d\u016fvody, pro\u010d bylo dokument\u016f tolik: P\u0159ed zalo\u017een\u00edm spole\u010dnosti SWM v roce 1993 existovaly nez\u00e1visl\u00e9 spole\u010dnosti pro dod\u00e1vky plynu, vody, energie a tepla a tak\u00e9 spole\u010dnost pro odpadn\u00ed vody. V\u0161echny m\u011bly sv\u00e9 vlastn\u00ed formul\u00e1\u0159e a procesy. Ty byly standardizov\u00e1ny a\u017e se zaveden\u00edm softwaru a nyn\u00ed jsou k dispozici v digit\u00e1ln\u00ed podob\u011b. <\/span><\/li>\r\n \t
• Dokumenty se ji\u017e nemus\u00ed tisknout, odn\u00e1\u0161et, vracet a zakl\u00e1dat, proto\u017ee jsou k dispozici v digit\u00e1ln\u00ed podob\u011b.<\/span><\/li>\r\n \t
• Dal\u0161\u00ed dokumenta\u010dn\u00ed funkce jsou mo\u017en\u00e9. Lze nejen generovat zak\u00e1zky, kontrolovat je na mobiln\u00edm za\u0159\u00edzen\u00ed, vykazovat je zp\u011btn\u011b a fakturovat. Technici jej mohou pou\u017e\u00edvat tak\u00e9 k \u00faprav\u011b a vytv\u00e1\u0159en\u00ed ozn\u00e1men\u00ed, zaznamen\u00e1v\u00e1n\u00ed \u00fadaj\u016f o m\u011b\u0159en\u00ed a nam\u011b\u0159en\u00fdch hodnot\u00e1ch a \u00faprav\u011b kontroln\u00edch seznam\u016f a kmenov\u00fdch dat. <\/span><\/li>\r\n \t
• V\u0161echny \u00fakoly lze podrobn\u011b napl\u00e1novat a zaznamenat. V minulosti se jednotliv\u00e9 \u00falohy za\u00fa\u010dtov\u00e1valy do trval\u00e9ho p\u0159\u00edkazu, kter\u00fd se evidoval v ur\u010dit\u00e9m okam\u017eiku. Nyn\u00ed je ka\u017ed\u00fd \u00fakol p\u0159i\u0159azen ke konkr\u00e9tn\u00edmu technick\u00e9mu objektu – nap\u0159\u00edklad hydrantu – a lze jej vy\u00fa\u010dtovat. <\/span><\/li>\r\n<\/ul>\r\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_narrow_row”][vc_column][vc_column_text]Zaveden\u00edm NEO Mobile<\/a> tak spole\u010dnost St\u00e4dtische Werke Magdeburg v\u00fdrazn\u011b pokro\u010dila v digitalizaci: V\u0161echny procesy souvisej\u00edc\u00ed s \u00fadr\u017ebou a servisem prob\u00edhaj\u00ed plynuleji a efektivn\u011bji.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row ppi_row_padding=”ppi_remove_padding_top,ppi_remove_padding_bottom” full_width=”narrow_row”][vc_column]

  O spole\u010dnosti St\u00e4dtische Werke Magdeburg<\/h2><\/div>[\/vc_column][\/vc_row][vc_row ppi_row_padding=”ppi_remove_padding_top” full_width=”narrow_row”][vc_column width=”1\/2″][vc_column_text]Spole\u010dnost St\u00e4dtische Werke Magdeburg<\/a> je v\u00fdznamn\u00fdm partnerem v oblasti dod\u00e1vek a servisu v Sasku-Anhaltsku. S dlouholetou tradic\u00ed nab\u00edz\u00ed ji\u017e des\u00edtky let spolehliv\u00e9 dod\u00e1vky energi\u00ed, modern\u00ed telekomunika\u010dn\u00ed slu\u017eby a ekologick\u00e1 \u0159e\u0161en\u00ed pro likvidaci odpad\u016f. Spole\u010dnost St\u00e4dtische Werke Magdeburg se zam\u011b\u0159uje na inovace s c\u00edlem podpo\u0159it udr\u017eitelnou v\u00fdrobu a vyu\u017eit\u00ed energie. D\u00edky sv\u00e9mu nasazen\u00ed hraj\u00ed pozitivn\u00ed roli p\u0159i utv\u00e1\u0159en\u00ed region\u00e1ln\u00edho rozvoje.[\/vc_column_text][\/vc_column][vc_column width=”1\/2″]

  <\/figure><\/div>[\/vc_column][\/vc_row]<\/div>","protected":false},"excerpt":{"rendered":"[vc_row ppi_row_padding=\"ppi_remove_padding_top,ppi_remove_padding_bottom\" full_width=\"stretch_row_content_no_spaces\"][vc_column]Efektivn\u00ed digit\u00e1ln\u00ed dokumentace[\/vc_column][\/vc_row][vc_row ppi_row_type=\"bg-endeavour\" full_width=\"stretch_narrow_row\"][vc_column width=\"1\/3\"]V\u00fdhody pro z\u00e1kazn\u00edky[vc_column_text]Jedno digit\u00e1ln\u00ed rozhran\u00ed m\u00edsto 150 formul\u00e1\u0159\u016f: D\u00edky mobiln\u00edmu \u0159e\u0161en\u00ed od poskytovatele ICT slu\u017eeb Axians mohou nyn\u00ed mont\u00e9\u0159i ve St\u00e4dtische Werke Magdeburg vypl\u0148ovat dokumentaci bez pap\u00edru. \u0158e\u0161en\u00ed NEO Mobile pro spr\u00e1vu slu\u017eeb v ter\u00e9nu nab\u00edz\u00ed je\u0161t\u011b v\u00edce v\u00fdhod.[\/vc_column_text][\/vc_column][vc_column width=\"1\/3\"]Z\u00e1kazn\u00edk[vc_column_text]M\u011bstsk\u00e9 pr\u00e1ce Magdeburg[\/vc_column_text]Pr\u016fmysl[vc_column_text]Energie[\/vc_column_text][\/vc_column][vc_column width=\"1\/3\"]Kontaktn\u00ed osoba[vc_column_text]Alexander Wassiltschenko Head of BU [...]","protected":false},"author":3,"featured_media":6523,"parent":6532,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-6522","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\n