{"id":6430,"date":"2023-07-06T11:33:27","date_gmt":"2023-07-06T09:33:27","guid":{"rendered":"https:\/\/www.neo-suite.de\/strojirenstvi-a-strojni-inzenyrstvi\/"},"modified":"2025-10-10T16:02:26","modified_gmt":"2025-10-10T14:02:26","slug":"strojirenstvi-a-strojni-inzenyrstvi","status":"publish","type":"page","link":"https:\/\/www.neo-suite.de\/cs\/odvetvi\/strojirenstvi-a-strojni-inzenyrstvi\/","title":{"rendered":"Stroj\u00edrenstv\u00ed a strojn\u00ed in\u017een\u00fdrstv\u00ed"},"content":{"rendered":"
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\"Produkitonshalle\"

Stroj\u00edrenstv\u00ed a strojn\u00ed in\u017een\u00fdrstv\u00ed<\/h1>Software pro \u0159\u00edzen\u00ed slu\u017eeb v ter\u00e9nu a \u00fadr\u017ebu stroj\u016f a za\u0159\u00edzen\u00ed<\/span><\/div><\/div><\/div><\/div><\/div>
<\/div><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row ppi_row_type=”gradient_endeavour” full_width=”stretch_narrow_row”][vc_column][vc_column_text]Stroj\u00edrenstv\u00ed a v\u00fdroba za\u0159\u00edzen\u00ed se m\u011bn\u00ed. Z\u00e1kazn\u00edci o\u010dek\u00e1vaj\u00ed st\u00e1le lep\u0161\u00ed slu\u017eby a v\u011bt\u0161\u00ed digit\u00e1ln\u00ed integraci. V\u00fdznam z\u00e1kaznick\u00e9ho servisu roste i ve va\u0161\u00ed vlastn\u00ed firm\u011b, proto\u017ee se st\u00e1v\u00e1 st\u00e1le d\u016fle\u017eit\u011bj\u0161\u00edm diferencia\u010dn\u00edm faktorem v konkurenci a m\u016f\u017ee b\u00fdt tak\u00e9 spolehliv\u00fdm zdrojem trval\u00e9ho prodeje a stabiln\u00edch mar\u017e\u00ed. Abyste toho dos\u00e1hli, m\u011bli byste optimalizovat z\u00e1kaznick\u00fd servis, proto\u017ee jen tak dos\u00e1hnete vysok\u00e9 \u00farovn\u011b spokojenosti z\u00e1kazn\u00edk\u016f a z\u00e1rove\u0148 atraktivn\u00edch v\u00fdnos\u016f. Sada NEO Suite v\u00e1m poskytne kompletn\u00ed sadu p\u0159edkonfigurovan\u00fdch proces\u016f pro modern\u00ed zpracov\u00e1n\u00ed slu\u017eeb. Flexibiln\u00ed koncept roz\u0161\u00ed\u0159en\u00ed v\u00e1m umo\u017en\u00ed p\u0159izp\u016fsobit si individu\u00e1ln\u00ed servisn\u00ed proces a z\u00edskat tak n\u00e1skok p\u0159ed konkurenc\u00ed.[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”narrow_row”][vc_column]

Digit\u00e1ln\u00ed software pro spr\u00e1vu a \u00fadr\u017ebu ve stroj\u00edrenstv\u00ed a strojn\u00edch za\u0159\u00edzen\u00edch<\/h2><\/div>[vc_column_text]Odv\u011btv\u00ed stroj\u00edrenstv\u00ed a v\u00fdroby za\u0159\u00edzen\u00ed zahrnuje \u0161irokou \u0161k\u00e1lu spole\u010dnost\u00ed, od nejmen\u0161\u00edch za\u0159\u00edzen\u00ed pro koncov\u00e9 z\u00e1kazn\u00edky a\u017e po slo\u017eit\u00e9 syst\u00e9my pro v\u00fdrobn\u00ed pr\u016fmysl. V\u00fdzvy pro digit\u00e1ln\u00ed procesy v oblasti \u00fadr\u017eby v\u00fdroby<\/strong> a technick\u00e9ho z\u00e1kaznick\u00e9ho servisu<\/strong> jsou stejn\u011b r\u016fznorod\u00e9 jako vyr\u00e1b\u011bn\u00e9 produkty a jejich trhy. V prost\u0159ed\u00ed B2C<\/strong> spo\u010d\u00edvaj\u00ed v\u00fdzvy v co nejefektivn\u011bj\u0161\u00edm zpracov\u00e1n\u00ed servisn\u00edch proces\u016f s c\u00edlem sn\u00ed\u017eit n\u00e1klady na jeden servisn\u00ed po\u017eadavek<\/strong>, proto\u017ee ka\u017ed\u00fd m\u011bs\u00edc je \u010dasto p\u0159ij\u00edm\u00e1no velk\u00e9 mno\u017estv\u00ed z\u00e1kaznick\u00fdch dotaz\u016f. Po\u017eadavky z\u00e1kazn\u00edk\u016f jsou na trhu B2C tak\u00e9 zvl\u00e1\u0161tn\u00ed. Koncov\u00ed z\u00e1kazn\u00edci jsou \u010dasto jednor\u00e1zov\u00fdmi z\u00e1kazn\u00edky slu\u017eeb. Produkty a slu\u017eby se zde \u010dasto m\u011bn\u00ed rychleji. Proto je konkuren\u010dn\u00ed tlak<\/strong> obzvl\u00e1\u0161t\u011b vysok\u00fd u st\u00e1vaj\u00edc\u00edch z\u00e1kazn\u00edk\u016f<\/strong>. Sada NEO Suite<\/strong> je navr\u017eena tak, aby zlep\u0161ila efektivitu zpracov\u00e1n\u00ed va\u0161ich slu\u017eeb i spokojenost va\u0161ich z\u00e1kazn\u00edk\u016f. Moduly sady NEO Suite digitalizuj\u00ed procesy<\/a> \u0159\u00edzen\u00ed servisu a \u00fadr\u017eby v<\/a> ter\u00e9nu ve firm\u00e1ch a zvy\u0161uj\u00ed jejich konkurenceschopnost a odolnost.[\/vc_column_text][\/vc_column][\/vc_row][vc_row ppi_row_padding=”ppi_remove_padding_top”][vc_column]
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\n Port\u00e1l slu\u017eeb NEO <\/div>\n
\n Servisn\u00ed port\u00e1l NEO sdru\u017euje dotazy z\u00e1kazn\u00edk\u016f, kontroluje nadbyte\u010dn\u00e9 zpr\u00e1vy, je pro va\u0161e z\u00e1kazn\u00edky k dispozici nep\u0159etr\u017eit\u011b, zaji\u0161\u0165uje vysokou kvalitu servisn\u00edch po\u017eadavk\u016f a pom\u00e1h\u00e1 z\u00e1kazn\u00edk\u016fm, aby si sami pomohli pomoc\u00ed integrovan\u00e9 datab\u00e1ze \u0159e\u0161en\u00ed. <\/div>\n Servisn\u00ed port\u00e1l<\/a>\n <\/div>\n<\/div>\n\n
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\n NEO Schedule vypo\u010d\u00edt\u00e1 optim\u00e1ln\u00ed pl\u00e1nov\u00e1n\u00ed va\u0161ich \u00fakol\u016f na pracovi\u0161ti pomoc\u00ed optimaliz\u00e1toru NEO, \u010d\u00edm\u017e se zkr\u00e1t\u00ed doba cestov\u00e1n\u00ed a zv\u00fd\u0161\u00ed po\u010det \u00fakol\u016f na jednoho technika. D\u00edky automatick\u00e9mu v\u00fdpo\u010dtu cestovn\u00edch \u010das\u016f jsou u z\u00e1kazn\u00edka v\u017edy v\u010das. Funkce online rezervace sch\u016fzek v\u00fdrazn\u011b usnad\u0148uje jejich sjedn\u00e1v\u00e1n\u00ed. <\/div>\n Plan NEO<\/a>\n <\/div>\n<\/div>\n\n
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\n NEO Mobile <\/div>\n
\n S NEO Mobile m\u016f\u017eete sv\u00fdm technik\u016fm poskytnout mobiln\u00edho asistenta, kter\u00fd poskytuje v\u0161echny u\u017eite\u010dn\u00e9 funkce p\u0159\u00edmo na m\u00edst\u011b a nez\u00e1visle na online p\u0159ipojen\u00ed. Va\u0161i technici tak mohou p\u0159\u00edmo na m\u00edst\u011b rezervovat nebo objednat pot\u0159ebn\u00fd materi\u00e1l, vytv\u00e1\u0159et nab\u00eddky na dal\u0161\u00ed slu\u017eby, domlouvat n\u00e1sledn\u00e9 sch\u016fzky p\u0159\u00edmo se z\u00e1kazn\u00edkem a dokonce prod\u00e1vat servisn\u00ed a \u00fadr\u017ebov\u00e9 smlouvy. <\/div>\n NEO Mobile<\/a>\n <\/div>\n<\/div>\n<\/div>[\/vc_column][\/vc_row][vc_row full_width=”narrow_row”][vc_column]

Na\u0161e zku\u0161enosti v oboru stroj\u00edrenstv\u00ed a v\u00fdroby za\u0159\u00edzen\u00ed<\/h2><\/div>[vc_column_text]Sadu Axians NEO Suite pou\u017e\u00edv\u00e1 \u0159ada st\u0159edn\u00edch a velk\u00fdch spole\u010dnost\u00ed v oblasti stroj\u00edrenstv\u00ed a v\u00fdroby stroj\u016f pro \u00fadr\u017ebu vlastn\u00edch syst\u00e9m\u016f a stroj\u016f i pro servis z\u00e1kazn\u00edk\u016f. Zde najdete v\u00fdb\u011br na\u0161ich referenc\u00ed: <\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row ppi_row_padding=”ppi_remove_padding_top” products=”%5B%7B%22image%22%3A%22375%22%2C%22title%22%3A%22Sekundenschnelle%20Daten%C3%BCbertragung%3A%20Mobile%20Wartung%20f%C3%BCr%20Netzbetreiber%22%2C%22content%22%3A%22Zur%20Mitarbeiterdisposition%20suchte%20die%20FairNetz%20GmbH%20eine%20Workforcemanagement-L%C3%B6sung.%20NEO%20Mobile%20bietet%20einfache%20Handhabung%20und%20schnelle%20Synchronisation.%22%2C%22link%22%3A%22url%3A%2523%7Ctitle%3AMehr%2520erfahren%22%7D%2C%7B%22image%22%3A%22373%22%2C%22title%22%3A%22NEO%20Mobile%20sorgt%20f%C3%BCr%20effiziente%20Abl%C3%A4ufe%22%2C%22content%22%3A%22Bei%20L%C3%96WEN%20Entertainment%20stand%20die%20Einf%C3%BChrung%20eines%20Mobile%20Workforce%20Managements%20an.%20Das%20Unternehmen%20suchte%20nach%20einer%20L%C3%B6sung%20ohne%20Systembr%C3%BCche.%22%2C%22link%22%3A%22url%3A%2523%7Ctitle%3AMehr%2520erfahren%22%7D%2C%7B%22image%22%3A%22371%22%2C%22title%22%3A%22Viessmann%20beschleunigt%20weltweit%20seinen%20technischen%20Kundendienst.%22%2C%22content%22%3A%22Gefordert%20war%20ein%20durchg%C3%A4ngiger%20Workflow%20in%20der%20Auftragsbearbeitung.%20Um%20das%20zu%20erreichen%2C%20hat%20Viessmann%20begonnen%2C%20alle%20Prozesse%20mit%20NEO%20Mobile%20einheitlich%20abzubilden.%22%2C%22link%22%3A%22url%3A%2523%7Ctitle%3AMehr%2520erfahren%22%7D%5D”][vc_column]
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\n \"Logo <\/div>\n
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\n

100 prodejn\u00edch m\u00edst po cel\u00e9m sv\u011bt\u011b, v\u00edce ne\u017e 800 servisn\u00edch technik\u016f rozm\u00edst\u011bn\u00fdch po cel\u00e9m sv\u011bt\u011b a mnohokr\u00e1t prodan\u00e9 produkty. To vede ke slo\u017eit\u00e9 servisn\u00ed struktu\u0159e. S pomoc\u00ed komplexn\u00edho z\u00e1kaznick\u00e9ho servisu v\u0161ak spole\u010dnost H\u00f6rmann dok\u00e1\u017ee bez probl\u00e9m\u016f vyhov\u011bt po\u017eadavk\u016fm. <\/p> Pro informaci<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n

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\n \"koenig-neurath\" <\/div>\n
\n
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Jedn\u00edm z kl\u00ed\u010dov\u00fdch faktor\u016f \u00fasp\u011bchu spole\u010dnosti K\u00f6nig + Neurath AG jsou tradi\u010dn\u011b intenzivn\u00ed vztahy se z\u00e1kazn\u00edky, kter\u00e9 ji\u017e nebyly podporov\u00e1ny pou\u017e\u00edvan\u00fdm syst\u00e9mem CRM.<\/p> Pro informaci<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n

\n
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\n \"Loewen <\/div>\n
\n
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Spole\u010dnost L\u00d6WEN Entertainment cht\u011bla zav\u00e9st mobiln\u00ed syst\u00e9m pro \u0159\u00edzen\u00ed pracovn\u00ed s\u00edly. Spole\u010dnost hledala \u0159e\u0161en\u00ed bez naru\u0161en\u00ed syst\u00e9mu. <\/p> Pro informaci<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n

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\n \"Viessmann\" <\/div>\n
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Bylo t\u0159eba zav\u00e9st konzistentn\u00ed pracovn\u00ed postup p\u0159i zpracov\u00e1n\u00ed objedn\u00e1vek. Aby toho spole\u010dnost Viessmann dos\u00e1hla, za\u010dala v\u0161echny procesy standardizovat pomoc\u00ed NEO Mobile. <\/p> Pro informaci<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n<\/div><\/div>

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\n <\/div>\n
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Vyzkou\u0161ejte si NEO Mobile nyn\u00ed zdarma!<\/h2>